Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie British Pet Insurance

Zobrazujú sa všetky recenzie v počte 1,306

Susan Simmons

Overená spoločnosťou Feefo

7 months ago

Čo povedal/-a Susan Simmons o spoločnosti British Pet Insurance:

Continued support but expensive now with an elderly dog

James

British Pet Insurance

7 months ago

Thanks for taking the time to leave feedback, much appreciated.

Cheryl Chubb

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a Cheryl Chubb o spoločnosti British Pet Insurance:

Stellas kissing Spines operation

The team have been tjete to answer all of my queries Always helpful and have had continuous Payments for my horses post operation for her rehabilitation following her Kissing Spines surgery Can’t...

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James

British Pet Insurance

7 months ago

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with your experience with us :)

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Put in a claim which was processed and paid within 5 days, brillant service

James

British Pet Insurance

7 months ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our claims service.

Emma Watt

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a Emma Watt o spoločnosti British Pet Insurance:

100% recommend

Hassle free, claim paid without any issues

Petrina

British Pet Insurance

7 months ago

Thank you for the 5* feedback

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Impossible to claim.

I’m so upset about losing my beloved little cat and British Pet Insurance are not making things easier for me at this sad time. They keep asking my vets for information which it’s not possible to...

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James

British Pet Insurance

7 months ago

We are sorry to hear you are not happy with the service and the process of your claim, if you would like to discuss this further so we can understand where we can improve please contact us on 01444 708840 or alternatively email us on info@petcover.uk.com

Dôveryhodný zákazník

7 months ago

I would like to update my review to say that my claim was indeed settled jist a few days after I wrote this snd I would now change my rating to four stars snd state that I am now happy with the service I received.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Very easy experience

Hassle free, thank you

Petrina

British Pet Insurance

7 months ago

Many thanks for your review - We aim to make our experience as hassle free as we can

Joe Docherty

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a Joe Docherty o spoločnosti British Pet Insurance:

Quick and efficient stress free.

Hassle free my dog needed eye surgery, claim was submitted and was acknowledged after a few days and then one week later I was notified that the claim was being settled , very pleased with the...

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Petrina

British Pet Insurance

7 months ago

Thank you so much for your feedback - We are glad to hear you are happy with our service :)

Lesley El-Banawy

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a Lesley El-Banawy o spoločnosti British Pet Insurance:

Simply the Best

I have been insured with you now for over two years and I have found you to be a very good Company with very helpful staff. I have three let’s insured with you two digs and a cat and you are worth...

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James

British Pet Insurance

7 months ago

Many thanks for taking the time to leave feedback, it’s much appreciated, and our customer service team will be happy to hear this :)

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Brilliant insurance company. Would, and have recommended to others

I had a few invoices put together to claim for as a bundle. After British Per Insurance contacting my vet for the history of my dog’s illness, I had the money for all invoices paid into my bank...

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James

British Pet Insurance

7 months ago

Thanks for the great feedback on your claims experience, we really appreciate it.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Brilliant

Extremely good cover, at good price. When it came to making a claim they had it paid out within a week and were really considerate with wording as my pet had died. Very polite and least amount of fuss

Rachel W

British Pet Insurance

7 months ago

Many thanks for taking the time to leave feedback, it’s much appreciated, and our customer service team will be happy to hear this.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na British Pet Insurance

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?