Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Petals Florist Network Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/petals-network-pty-ltd | Feefo

Zobrazujú sa všetky recenzie v počte 4,991

Dôveryhodný zákazník

9 years ago

Dátum zakúpenia: 05/01/2016

The flowers were delivered in a timely manner.

Recenzie produktov

Amy

Petals Florist Network

9 years ago

Hi Cheryl,

Thank you for your feedback. I'm sorry to hear that you were dissatisfied with the quality of the flowers received. We want to make sure all of our customers are satisfied with the quality of their gift, so if you ever have concerns about quality I ask that you please contact our Customer Service team at quality@petalsnetwork.com so that we can investigate this for you.

Amy

Petals Network

Petals Customer

Geraldton wa

9 years ago

Dátum zakúpenia: 04/01/2016

Čo povedal/-a Petals Customer o spoločnosti Petals Florist Network:

Mum loved them

Amy

Petals Florist Network

9 years ago

Hi Barbara,

Thank you for your positive feedback. We're so pleased to hear that your Mum loved her flowers and we look forward to sending more flowers with you soon.

Amy

Petals Network.

Recenzie produktov

Petals Customer

9 years ago

Dátum zakúpenia: 04/01/2016

Čo povedal/-a Petals Customer o spoločnosti Petals Florist Network:

Were not delivered on the date selected and no explanation given to me why.

The ordering process was easy and clear with good photographs provided of the displays however what ruined the experience was the flowers i ordered were delivered a day late than what was arranged. I...

Prečítať všetko

Amy

Petals Florist Network

9 years ago

Hi Laura,

Thank you for your feedback. I'm so sorry to hear that your flowers were delivered a day later than you had requested. We will reach out to you via email to see if there is anything we can do to make this up to you.

Amy

Petals Network.

Recenzie produktov

Petals Customer

Rockhampton

9 years ago

Dátum zakúpenia: 02/01/2016

Čo povedal/-a Petals Customer o spoločnosti Petals Florist Network:

Disappointed

The only positive was the plants were delivered as promised

Recenzie produktov

Amy

Petals Florist Network

9 years ago

Hi Glenda,

Thank you for your feedback. I'm sorry to hear that on this occasion you were dissatisfied with the quality of the plant received, and would like to thank you for bringing this issue to our attention.

We offer a 100% satisfaction guarantee to ensure all of our customers are satisfied with the quality of the flowers and gifts they order. If you ever have concerns about the quality of the flowers and gifts received, may I ask that you please contact quality@petalsnetwork.com along with a photo of the item so that we can investigate this for you.

Despite letting you down on this occasion we would very much like the opportunity to exceed your expectations next time around. You will shortly receive a voucher code for a 30% off discount that you can use on your next order with us. This voucher is valid for 12 months and can be used for our entire range of flowers and gifts.

Your voucher code will be emailed to you shortly.

To place your order please use the following links and enter your voucher code in the promo code box on the payment page of the order:

To order in Australia : www.petals.com.au

To order in New Zealand: www.petals.co.nz

To order in the United Kingdom: www.petalsnetwork.co.uk

Best regards,

Amy

Petals Network.

Dôveryhodný zákazník

9 years ago

Dátum zakúpenia: 07/01/2016

Disappointed with value for money

Service ok

Recenzie produktov

Amy

Petals Florist Network

9 years ago

Hi Hayley,

Thank you for your feedback. I'm sorry to hear that on this occasion you were dissatisfied with the size of the bouquet received, and would like to thank you for bringing this issue to our attention.

We offer a 100% satisfaction guarantee to ensure all of our customers are satisfied with the size and quality of the flowers and gifts they order. If you ever have concerns about the quality of the flowers and gifts received, may I ask that you please contact quality@petalsnetwork.com along with a photo of the item so that we can investigate this for you.

Your voucher code will be emailed to you shortly.

To place your order please use the following links and enter your voucher code in the promo code box on the payment page of the order:

To order in Australia : www.petals.com.au

To order in New Zealand: www.petals.co.nz

To order in the United Kingdom: www.petalsnetwork.co.uk

Best regards,

Amy

Petals Network.

Petals Customer

Bunbury

9 years ago

Dátum zakúpenia: 06/01/2016

Čo povedal/-a Petals Customer o spoločnosti Petals Florist Network:

Did not have flowers I ordered and could not deliver on the day required. Delivered late the next day, which was disappointing as it was for my mother's 70th birthday.

Amy

Petals Florist Network

9 years ago

Hi Katherine,

Thank you for your feedback. I'm very sorry to hear that you order was delivered a day later than requested and that our local florist did not have the flowers you ordered in stock. According to what is listed on your order it appears that our Customer Service team did contact you to see if your order could be delivered next day and you agreed to this. This is most likely because your order was for delivery in a small town and next day delivery was the only available option. We will reach out to you via email to see if there is anything we can do to make up for the issues you experienced ordering with Petals Network.

Amy

Petals Network

Recenzie produktov

Petals Customer

9 years ago

Dátum zakúpenia: 07/01/2016

Čo povedal/-a Petals Customer o spoločnosti Petals Florist Network:

Rubbish!

The flowers ordered for my daughter's birthday did not arrive. She had to go to the shop to be given a bunch of flowers that were not those ordered. If I had not been travelling overseas I would have...

Prečítať všetko

Amy

Petals Florist Network

9 years ago

Hi Richard,

Thank you for your feedback. I'm very sorry to hear that on this occasion you were dissatisfied with our service and that your daughter's flowers did not arrive for her birthday. I will send you a private email in a moment to see if there is anything we can do to make this up to you and your daughter.

Best regards,

Amy

Petals Network

Recenzie produktov

Petals Customer

Coffs Harbour

9 years ago

Dátum zakúpenia: 03/01/2016

Čo povedal/-a Petals Customer o spoločnosti Petals Florist Network:

Would not hesitate to refer them.

Against all odds, because the numbers had been re allocated in the retirement village, they still managed to deliver!

Recenzie produktov

Dôveryhodný zákazník

9 years ago

Dátum zakúpenia: 07/01/2016

Excellent

Recenzie produktov

Dôveryhodný zákazník

9 years ago

Dátum zakúpenia: 04/01/2016

Recipient was overjoyed with the flowers.

Beautiful flowers, service very efficient.

Recenzie produktov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Petals Florist Network

Since 1992, Petals Network has been delivering flowers throughout Australia and around the world. Over the years we have developed a reputation for high quality service for the best price. Boasting a network of over 1500 florists throughout Australia, New Zealand and the United Kingdom, Petals has grown to be one of the largest and most trusted florist networks in Oceania. With an international network of over 20000 affiliated florists worldwide, Petals can provide you with quality flowers and speedy delivery in over 90 countries.

Prečítať všetko

0267749268

11444 Olympic Blvd, Los Angeles, California, 90064, United States

Zobraziť všetky médiá (12)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Petals Florist Network

Designer's Choice ArrangementĎalšie recenzie tohto produktu (126)Prezrieť internetové stránky o produkteI was disappointed with the flowers. I saw them a few days after they were delivered and they were definitely on the way out.

Enchanted GardenĎalšie recenzie tohto produktu (118)Prezrieť internetové stránky o produkte

Citrus SplashĎalšie recenzie tohto produktu (48)Prezrieť internetové stránky o produkteNo issue with the product, it was as per the photograph. Delivery was a day late!

Quiet ExpressionsĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteCheap plants on a platter not at all like the photo

Always a LadyĎalšie recenzie tohto produktu (17)Prezrieť internetové stránky o produkteNo what I wanted or ordered.

Polka DotĎalšie recenzie tohto produktu (60)Prezrieť internetové stránky o produkteWrong flowers which did not get delivered - most disappointing.

Cheers to YouĎalšie recenzie tohto produktu (10)Prezrieť internetové stránky o produkteGorgeous arrangement, my Aunty was extremely happy!

Lily DevineĎalšie recenzie tohto produktu (5)Prezrieť internetové stránky o produkte

Pinking of YouĎalšie recenzie tohto produktu (43)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?