Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Orbitsound Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/orbitsound | Feefo

OC

Orbitsound Customer

6 years ago

Dátum zakúpenia: 13/06/2018

Čo povedal/-a Orbitsound Customer o spoločnosti Orbitsound:

Bought a soundbar, but it wasn’t right for us the customer service were brilliant in getting it returned.

Recenzie produktov

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

https://www.orbitsound.com/en/articles/2018/hard-of-hearing-airsound-can-help/

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

OC

Orbitsound Customer

6 years ago

Dátum zakúpenia: 12/06/2018

Čo povedal/-a Orbitsound Customer o spoločnosti Orbitsound:

It is a good sound produced by this sound bar especially at higher volume

The service is good

0

Dôveryhodný zákazník

6 years ago

Dátum zakúpenia: 10/06/2018

Tinny sound from a tin pot outfit

They could actually reply to e-mails and telephone calls for a start! Took me two weeks of chasing to send me a returns label for their soundbar. Thought with the 100 day free return offer I couldn’t...

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Alex

Orbitsound

6 years ago

We're very sorry to hear of the difficulties you experienced in arranging a return. We pride ourselves in not just delivering great audio, but a high level of customer service so I apologise for your below par experience. Due to new processes being implemented recently, we have experienced some teething issues which have now been ironed out. We would always consider you an existing customer, should you ever wish to try one of our products in the future please do not hesitate to contact us.

Recenzie produktov

Alex

Orbitsound

6 years ago

We're very sorry to hear that you felt the BAR A60 lacked bass, we are often praised for our bass as the BAR A60 comes with a dedicated subwoofer and you can adjust both the bass and treble separately. Very occasionally the BAR A60 doesn't pair with the wireless subwoofer out of the box, which could be what happened with your product. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 14/05/2018

Prompt, excellent,friendly service.

Recenzie produktov

0

OC

Orbitsound Customer

7 years ago

Dátum zakúpenia: 24/05/2018

Čo povedal/-a Orbitsound Customer o spoločnosti Orbitsound:

Remote Control for SoundBar

Easy to order and very quick delivery. However if the remote control had been better constructed in the first place i wouldn't have needed a replacement. the new one is considerably more robust,...

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Recenzie produktov

0

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 23/05/2018

Extremely helpful

Excellent service. Immediate response with helpful advice was very much appreciated.

Recenzie produktov

0

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 17/05/2018

Remote controller much improved over original

Prompt result

1

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 27/04/2018

Excellent servce and outstanding product!

Recenzie produktov

0

OC

Orbitsound Customer

7 years ago

Dátum zakúpenia: 08/05/2018

Čo povedal/-a Orbitsound Customer o spoločnosti Orbitsound:

Super fast delivery

Recenzie produktov

0

OC

Orbitsound Customer

7 years ago

Dátum zakúpenia: 03/05/2018

Čo povedal/-a Orbitsound Customer o spoločnosti Orbitsound:

customer service as it should be

from start to finish simon at orbitsound was helpful in every way even in follow up the customer service level was way beyond other outlets orbitsound would probably now be my first point of contact...

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Recenzie produktov

1

Recenzie na Orbitsound

BAR A60Ďalšie recenzie tohto produktu (33)Prezrieť internetové stránky o produkteBuild quality fantastic, we are hard off hearing so wasn’t for us.

BAR A60Ďalšie recenzie tohto produktu (33)Prezrieť internetové stránky o produkteSub woofer too weak resulting in significant lack of bass

Replacement Remote ControlĎalšie recenzie tohto produktu (230)Prezrieť internetové stránky o produkte

Replacement Remote ControlĎalšie recenzie tohto produktu (230)Prezrieť internetové stránky o produkteThe new remote control is considerably more robust than the old one, suggesting ORBITSOUND know that the original was rubbish, perhaps they could/should have offered a free replacement?

Replacement Remote ControlĎalšie recenzie tohto produktu (230)Prezrieť internetové stránky o produkteThe extra remote was received in a couple of days - very quick delivery

S4 SubwooferĎalšie recenzie tohto produktu (8)Prezrieť internetové stránky o produkteThe Dock is brought even more alive with the addition of the S4 Subwoofer. Just fantastic!

Replacement Remote ControlĎalšie recenzie tohto produktu (230)Prezrieť internetové stránky o produktePerfect I'm really happy with product and service

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?