Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

One Broker Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 830

John Du Heaume

Overená spoločnosťou Feefo

Bristol

1 year ago

Čo povedal/-a John Du Heaume o spoločnosti One Broker:

Efficient insurance brokers.

Very efficient, timely reminders of renewal of insurance, thank you.

Kayleigh

One Broker

1 year ago

Thank you for your great comments John, we'll be sure to pass this back to the team. It's lovely to hear our team are achieving the 5* service we strive for. Kind regards, Kayleigh

Graham Rendle

Overená spoločnosťou Feefo

Cambridge

1 year ago

Čo povedal/-a Graham Rendle o spoločnosti One Broker:

Excellent so far

Good offer and efficient service.

Kayleigh

One Broker

1 year ago

Hi Margaret, It's great to hear you were happy with our service. Thank you for taking the time to leave us a review! Kind regards, Kayleigh

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Reliable and efficient.

Very efficient and professional.

Kayleigh

One Broker

1 year ago

Thank you for taking the time to leave us a review, we really appreciate your feedback and it's great to see you were happy with our product and service. Kind regards, Kayleigh

Gregory Clarke

Overená spoločnosťou Feefo

Southampton

1 year ago

Čo povedal/-a Gregory Clarke o spoločnosti One Broker:

Onebroker did all the work to find the best insurance.

Onebroker are professional and make the effort to find the very best insurance whatever the circumstances.

Kayleigh

One Broker

1 year ago

Hi Gregory, This is great to hear. We strive to make the insurance process easy for our clients and it's lovely to hear our team are achieving this. Thank you for taking the time to leave us a review. Kind regards, Kayleigh

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

A listening broker

I recently renewed our policy with One Broker with one telephone call, efficiently and speedily. Last year we had to make a claim due to storm damage. Again it was handled quickly and with no fuss....

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Kayleigh

One Broker

1 year ago

Hello, Thank you for your great feedback. It's great to hear our team made your renewal and claim easy and hassle-free, this is what we aim to do for every client. Kind regards, Kayleigh

David Clark

Overená spoločnosťou Feefo

Newton Aycliffe

1 year ago

Čo povedal/-a David Clark o spoločnosti One Broker:

Shaun was honest and informative and was able to get us the best quote.

Excellent help and advice and got the job done in a timely manner.

Kayleigh

One Broker

1 year ago

Hi David, Thank you for your feedback, we'll be sure to pass your compliments to Shaun. It's great to know our staff are providing the 5* service we strive for. Kind regards, Kayleigh

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Kayleigh

One Broker

1 year ago

Thank you for taking the time to leave us a review, it's great to see you were happy with our service and product. Kind regards, Kayleigh

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Not convinced

Not convinced they have shopped around for the best deals available. Have used them for a few years now and renewal quotes are always a matter of days before your current insurance expires which...

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Kayleigh

One Broker

1 year ago

Hello, Thank you for taking the time to leave us a review, your feedback is much appreciated and it's great to know what we can work to improve. I'm sorry to hear about your experience being less than 5*. We do always aim to get renewal quotes to clients at least 14 days prior to the renewal date however, this is not always possible as there can be delays in obtaining and negotiating terms with insurers. We have passed your comments back to the team who will be in touch with you to discuss further. Kind regards, Kayleigh

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

One Broker

Great professional and courteous service meeting my all needs

Kayleigh

One Broker

1 year ago

Thank you for taking the time to leave us a review and for your great comments, we really appreciate it. Kind regards, Kayleigh

Carol Lynch

Overená spoločnosťou Feefo

1 year ago

Kayleigh

One Broker

1 year ago

Hi Carol, Thank you for taking the time to leave us a review. I'm sorry your score wasn't in-line with our average 4.6/5*. However, we hope to work with you again in the future to have the chance to improve. Kind regards, Kayleigh

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na One Broker

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?