Contacted me immediately when they realized I had not received my gift card. Made sure I had it in time for Christmas. Much appreciated!
Recenzie produktov
Dátum zakúpenia: 16/12/2018
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Nordgreen:
The packaging and notifications from Nordgreen’s were fine.
The delivery service from your partner, DHL, was horrible. They set a date and didn’t deliver. They notified at 10:30 am that they would...
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Karolina
Nordgreen
7 years ago
Dear Patricia,
Thank you very much for your feedback.
We are super sorry about your experience with our courier, sadly, it is not up to us to control their work. However, we will strongly taking it into consideration in order to avoid such cases in the future.
Therefore, many many thanks for explaining your case and providing very much valuable feedback to us.
I was so pleased with the exceptionally helpful customer service I received when placing an online order. The Nordgreen staff member kept me informed on the process, helped clarify the address and...
Delivery takes longer than expected (1 week). Besides that I'm really happy with my purchase!
Dátum zakúpenia: 03/12/2018
0
Sprístupniť
TC
Trusted Customer
大阪府豊中市向丘１丁目
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Nordgreen:
My order was not arrived yet. (Order No. 1370)
I'm contacting you again because I haven't received your reply to my previous mail.
I will give the item to my wife as a Christmas present in this...
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Karolina
Nordgreen
7 years ago
Dear Shakuto,
Thank you very much for your honest review. We appreciate it a lot. I see in a system that we have tried to stay in touch with you throughout the whole journey, however, I will make sure to contact you once again to explain the situation.
We do appreciate your understanding.
All the best,
Team Nordgreen
Recenzie produktov
Karolina
Nordgreen
6 years ago
Dear Shakuto,
Thank you very much for your honest review. We appreciate it a lot.
I see in a system that we have tried to stay in touch with you throughout the whole journey, however, I will make sure to contact you once again to explain the situation.
We do appreciate your understanding.
All the best,
Dátum zakúpenia: 27/11/2018
0
Sprístupniť
Dôveryhodný zákazník
7 years ago
Amazing customer service and the watches' quality is really good! The delivery was after only two days :)
Karolina
Nordgreen
7 years ago
Thank you very much for your wonderful feedback. It is truly appreciated.
Best regards,
Team Nordgreen
Recenzie produktov
Dátum zakúpenia: 11/12/2018
0
Sprístupniť
TC
Trusted Customer
Honolulu, Hawaii
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Nordgreen:
I now own five (5) Nordgreen watches, in three different styles, with different wrist bands. The service has been excellent. Very reliable, not pushy, The incentives offered have been excellent. ...
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Karolina
Nordgreen
7 years ago
Thanks for you lovely feedback. We are very happy to hear that you love our watches as much as we do. We appreciate your awesome review.
I was looking for a slim watch but it was quite a bit thicker than represented in the marketing photos.
Karolina
Nordgreen
7 years ago
Dear Gandis,
Thanks for your review. We appreciate this kind of feedback.
We would say that pictures perfectly represent our watches, however, we completely understand that different people might have various views and see things differently.
Thank you for your feedback once again, we will take it into consideration for possible improvements we could make.
All the best,
Team Nordgreen
Recenzie produktov
Karolina
Nordgreen
7 years ago
Dear Gandis,
Once again, thank you for your feedback, we appreciate it a lot.
You are always more than welcome to exchange our watch to another model such as infinity or native as both of them are thicker in comparison to the Philosopher watch.
Please reach out at this email to talk further and we will be happy to solve the issue:
hello@nordgreen.com
Best wishes,
Karolina
Nordgreen Team
Dátum zakúpenia: 22/11/2018
0
Sprístupniť
Dôveryhodný zákazník
7 years ago
Great experience!
Karolina
Nordgreen
7 years ago
We are super happy to hear it. Thank you very much for your review, we truly appreciate it.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
