Waited in all day for delivery on date promissed, no one showed. Phoned to re-scedule, waited in again, no one showed. Re-scheduled and when it was delivered, I answered the door to the driver with a...
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MyBedFrames
MyBedFrames
11 years ago
Thank you for your review and giving us this information, I have contacted our courier company to find out that this order and been sub contracted to another company and we were not notified of this. They have also send the wrong under bed unit to you. Please accept my aplogies for thias and we will be in contact in the new year to re deliver the correct under bed on our own transport. Please accept my sincere apologies.
Jamie Welch
Very quick service and great quality beds at a good price. We were very impressed and pleased.
Free delivery, but delivery driver wasn't at all professional or helpful unfortunately. His van was full...
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MyBedFrames
MyBedFrames
11 years ago
Thank you for your review. I am glad that yoou have been pleased with the bedframe quality and the price. My apologies for the courier company as this was out of our control however I will be taking this matter up with them. I know though that they will not take beds upstairs as they are not insured for this and deliveries are to front door only.
Jamie Welch
Merchandise arrived in packaging that was damaged and ultimately when it was opened to be assembled the contents were damaged.
Very frustrating when I had to arrange and pay a guy to assemble it for...
Zero communication other than when they could not find house on their postcode system!!! Bed arrived totally unexpected having had no comms around when I should expect it
MyBedFrames
MyBedFrames
11 years ago
Good Morning Please accept our apologies for this. Thank you for your review, We will take this matter up with the courier company as when we spoke to you re your postcode and that we were dispatching that day we asked the courier company to then contact you to arrange the delivery.
Jamie Welch
I think it's a great bed for the price, my only tiny set back is the slats are not that great they are very light and look like they will break easily. But other than that I really love this...
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MyBedFrames
MyBedFrames
11 years ago
Thank you for your review and I am pleased to see that you are happy with the product.
The slats are a laminated hardwood slat and although do not look strong will flex and mould to your body and are actually very strong.
Jamie Welch
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
