Good - Customer service, lived up to expectations but noting My241 at times is not always the best deal available.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. Great to hear our cruise consultants looked after you. We are always trying to negotiate the best rates for our customers, however sometimes the cruise companies put out deals that are out of our control, that cannot be used in conjunction with our 241 deals. This occurrence is very unusual however. Our exclusive rates are always changing with new cruises being added on a daily basis. We can see that you have booked with us and we look forward to making it a fantastic experience for you.
0
Sprístupniť
TC
Trusted Customer
Ballarat
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti My241 Rewards:
Happy with service
Delivered in a quick easy fashion and met my expectations
0
Sprístupniť
TC
Trusted Customer
New Zealand
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti My241 Rewards:
Poor communication and follow-up.
I am not at all happy at this stage. I haven't yet been on my cruises, but I am still waiting for my tickets and documentation for the first cruise and I leave on my travels in 20 days' time. My...
Prečítať viac
Customer Service
My241 Rewards
10 years ago
Thank you for bringing this to our attention. I can see we have been waiting for your cruise line to issue all the documentation to us. Once we have received this I can see we have agreed to express post everything to you. As this was one week ago I have passed your details over to our after sales team who will be in contact shortly to give you an update. We apologise for any inconvenience caused and will chase this through for you then you can start looking forward to your fantastic holiday next month.
Kind Regards,
My241 Rewards
0
Sprístupniť
TC
Trusted Customer
Burleigh Heads
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti My241 Rewards:
great
Avlon was very helpful
0
Sprístupniť
Dôveryhodný zákazník
10 years ago
Very knowledgable assistance.
The whole process didn't take long and the assistant was very knowledgable and now we can't wait for our cruise in November for my husbands 70th Birthday. We have recommended the company to many...
Prečítať viac
0
Sprístupniť
TC
Trusted Customer
Sydney
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti My241 Rewards:
Great help, great outcome.
We were extremely happy with the help we received during our booking of our cruise. With assistance and very patient advice from Melissa Clarke we arrived at a great...
Prečítať viac
0
Sprístupniť
Dôveryhodný zákazník
10 years ago
Can't wait to travel
The staff of which I dealt with in booking were fantastic . Extremely efficient
0
Sprístupniť
Dôveryhodný zákazník
10 years ago
Service to date very good
Sail 20/9/16
0
Sprístupniť
TC
Trusted Customer
Central Coast, Australia
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti My241 Rewards:
MAKE IT EASY ON YOURSELF.
The service we received from Linda Kirby was exceptional. Her knowledge of the ship, the actual cruise and helpful hints for first time cruisers was very helpful. The finalisation of our purchase...
Prečítať viac
0
Sprístupniť
TC
Trusted Customer
Currarong N.S.W.
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti My241 Rewards:
Happy client
The phone service was excellent but I did not find what I was looking for in my price range but maybe better luck next time
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.