Helpful and informative when we booked and everything went according to plan.
Allowed us to pay direct to Cunard with credit card so, therefore, didn't take any commission.
They have a good website...
Not bad, but the service seemed to lack sparkle. There sometimes seemed to be a lack of understanding in what we were seeking to do, and they Not a bad servicecould have been more proactive. That...
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Recenzie produktov
Dátum zakúpenia: 14/06/2016
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 years ago
Polite and helpful throughout so that various transfers before and after cruise went smoothly. There seemed to be a small hitch in the paperwork when we were shown to have a double-bed cabin having...
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Recenzie produktov
Dátum zakúpenia: 17/06/2016
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 years ago
We were unhappy with the times of the flight times both outward and inward. We should have noticed this when we booked as other people on the cruise had more civilised ftimes. We did book early so...
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Recenzie produktov
Dátum zakúpenia: 12/06/2016
0
Sprístupniť
HU
Hugh
Overená spoločnosťou Feefo
London
9 years ago
Čo povedal/-a Hugh o spoločnosti Mundy Cruising:
Mundy Cruising process my booking efficiently , keep me updated and sort any questions immeadeately . All documents are in order and forwarded in time . The magazine is very good as ...
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Recenzie produktov
Dátum zakúpenia: 05/06/2016
0
Sprístupniť
MI
Michael
Overená spoločnosťou Feefo
UK
9 years ago
Čo povedal/-a Michael o spoločnosti Mundy Cruising:
I did not feel there was any expertise or attention to detail. The booking was just passed on to the cruise supplier, both for land and sea arrangements and left in their hands. It was like being ...
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Alexander
Mundy Cruising
9 years ago
Many thanks for responding to our feedback email. I’m sorry to hear that you felt our servicewas lacking. We’ll take note of your comments when arranging future group tours with Hurtigruten and thank you for taking the time to leaving such detailed comments on the trip itself.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.