They were very good at sorting everything out and giving information and also for gently chasing me when I hadn't completed all the paperwork needed. I had always booked direct before but they...
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Recenzie produktov
Dátum zakúpenia: 07/09/2019
0
Sprístupniť
MM
Mr. Adrian Mifsud
Overená spoločnosťou Feefo
London
7 years ago
Čo povedal/-a Mr. Adrian Mifsud o spoločnosti Mundy Cruising:
We got the reservation confirmed in good time and besides we had good communications and advise after we confirmed our bookings
Very professional service. Need to manage offers from their cruise lines better. Its a pity to lose out on an offer (eg. shipboard credits) because we booked a few days before that offer was released.
Recenzie produktov
Alexander
Mundy Cruising
7 years ago
Thank you very much for taking to time to provide this feedback. I’m very sorry to hear that you were disappointed by your experience with Crystal Cruises. I’ve pass your comments on to the cruise line for their reference. If you’d like me to raise a formal complaint then please do email me directly (alexander@mundycruising.co.uk) and I can do this on your behalf.Best regardsAlex LoizouDirector of Sales & Marketing
Dátum zakúpenia: 07/09/2019
0
Sprístupniť
MN
Mr. Andrew Nason
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Mr. Andrew Nason o spoločnosti Mundy Cruising:
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.