Telephone enquiry promptly dealt with by knowledgeable staff, who went on to assist with stateroom availability during the call. Booking all sorted in what was probably about 10 minutes.
By the time we received our travel documents, we had had already packed tuxedo etc.
only to be told that there were no formal nights on this cruise. Inconvenient.
Alexander
Mundy Cruising
6 years ago
Thank you for taking the time to provide this feedback. I’m sorry that the pre-cruise documentation provided in September wasn’t clearer about the dress code for your cruise, and that you received your tickets from Regent late. I understand from our admin team that the cruise line couldn’t send these out until they had received some missing guest information, and that we had some problems contacting you to obtain this. We will be in touch shortly to ensure that we have the correct contact details for you in future.
Recenzie produktov
Dátum zakúpenia: 22/11/2019
0
Sprístupniť
ML
Mr. Steve Lamb
Overená spoločnosťou Feefo
Shetland
6 years ago
Čo povedal/-a Mr. Steve Lamb o spoločnosti Mundy Cruising:
Everything sorted out with great ease, even received an upgrade from Crystal which was really appreciated. Will be using Mundy Cruising again.
Perfect service from start to finish and after. Attentive, and efficient and always on the ball in every aspect from the initial consultation, through to booking and after the holiday finished.
Recenzie produktov
Dátum zakúpenia: 12/11/2019
0
Sprístupniť
MC
Mr. Christopher Cotton
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Mr. Christopher Cotton o spoločnosti Mundy Cruising:
They provided all the information we required and organised hotels and transport which made for a relaxed holiday knowing everything was in place. Excellent service thanks to Cathy.
Recenzie produktov
Dátum zakúpenia: 14/10/2019
0
Sprístupniť
MW
Mr. Peter Wood
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Mr. Peter Wood o spoločnosti Mundy Cruising:
couldn't have been more helpful, particularly when it came to pre-booking airline seats and arranging assistance at airports. Full marks all round.
Recenzie produktov
Dátum zakúpenia: 15/10/2019
0
Sprístupniť
MW
Mr. David Wilkinson
Overená spoločnosťou Feefo
M29 7JA
6 years ago
Čo povedal/-a Mr. David Wilkinson o spoločnosti Mundy Cruising:
All parts of the holiday package put together well with excellent choice of pre cruise hotel and transfer arrangements spot on. Pre holiday contact and post holiday follow up from Mundy with genuine...
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.