Mundy hve been managing my cruise bookings fo some 20 yars and have always proved themselves competent, well-informed and efficient. I cannot recommend them highly enough.
Recenzie produktov
Alexander
Mundy Cruising
2 years ago
Many thanks for your feedback and kind comments about Mundy Cruising. I wanted to let you know that I’ll be passing on the comments regarding your cruise to Silversea’s Regional & Strategic Account Manager for their reference. If you wish us to escalate this further, please do get in touch directly with a little more detail and we’d be happy to do this.
Yours sincerely
Alex Loizou
Director of Sales, Marketing and Operations
Unfortunately did not get the correct story before leaving.
Alexander
Mundy Cruising
2 years ago
Many thanks for your feedback and your additional comments to Anjalina. I wanted to let you know that we are investigating this matter further with Emerald as we had been informed that the cruise was almost full at the time you booked and that their autumn promotion did not apply to your departure. I have also asked for compensation to be provided should we have received the incorrect information. Anjalina will be in touch directly to keep you informed of Emerald’s response.
Yours Sincerely
Alex Loizou
Director of Sales, Marketing & Operations
The telephone is always answered quickly, a great bonus point. All staff are very knowledgeable and helpful. They are particularly patient when struggling with the internet.
I always use Mundy Cruising for all my cruise holidays. Their customer service is the best and nothing is too much trouble for the team, especially Hayley who helps to swap around my cruises to fit...
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.