The website has many bugs, and I cant create an account and login. So I have no option but to checkout as guest. Cant save anything I like or would like to buy in the future. The product its self is...
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Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Recenzie produktov
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
We would just like to thank you for taking the time to write this review. We love to hear feedback like this.
Dátum zakúpenia: 17/09/2022
0
Sprístupniť
SC
Sandi Ching
3 years ago
Čo povedal/-a Sandi Ching o spoločnosti Mocka New Zealand:
Good communication, quick delivery. I was surprised at the sturdiness of the product. Number of packages required for assembly initially alarming but very clear and easy to follow instructions! I...
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Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thanks for your feedback, we appreciate it! We're so glad to hear you enjoyed your Mocka experience!
My order was basically lost - sent back to depot for some reason. Great follow up from Mocka once I alerted them. Delivery took a LONG time
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
We put customer experience and satisfaction as our priority, and we are super sorry you had a rough start to your Mocka experience. Your review reaffirms the hard work we put in every day to have this resolved, Thank you!
Recenzie produktov
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Dátum zakúpenia: 17/09/2022
0
Sprístupniť
NM
Ngaire Matthews
3 years ago
Čo povedal/-a Ngaire Matthews o spoločnosti Mocka New Zealand:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
