Part of my order was missing, I have half of a table! I have been chasing up the other half for days and days however just kept getting told to keep waiting. Finally, they have said it is lost. They...
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Mocka Customer Service AU
Mocka Australia
2 years ago
We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We can see that our customer service team have resolved this issue for you now. Please let us know if you need further help.
Recenzie produktov
0
Sprístupniť
JS
Joanne Smith
2 years ago
Dátum zakúpenia: 16/10/2022
Čo povedal/-a Joanne Smith o spoločnosti Mocka Australia:
Ordered two days prior and my tables arrived. Great quality do not look cheap and amazing value.
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you so much for taking the time to leave us this amazing review.
0
Sprístupniť
SG
Shenoa Gittins
Gold Coast
2 years ago
Dátum zakúpenia: 13/10/2022
Čo povedal/-a Shenoa Gittins o spoločnosti Mocka Australia:
The purchasing process, service, and delivery timeframes were excellent.
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for the 5-stars! Hope to see you again soon!
Recenzie produktov
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you, your feedback is very important to us!
Mocka Customer Service AU
Mocka Australia
2 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com.au and we’ll work with you to resolve any issues as quickly as possible.
0
Sprístupniť
JG
Joanne Gibson
2 years ago
Dátum zakúpenia: 08/10/2022
Čo povedal/-a Joanne Gibson o spoločnosti Mocka Australia:
Very good quality, prompt delivery
Mocka Customer Service AU
Mocka Australia
2 years ago
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mocka.
0
Sprístupniť
RG
Rita Gahan
2 years ago
Dátum zakúpenia: 18/10/2022
Čo povedal/-a Rita Gahan o spoločnosti Mocka Australia:
Did not ring door bell
Mocka Customer Service AU
Mocka Australia
2 years ago
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Recenzie produktov
Mocka Customer Service AU
Mocka Australia
2 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com.au and we’ll work with you to resolve any issues as quickly as possible
0
Sprístupniť
DS
Danielle Skeet
2 years ago
Dátum zakúpenia: 18/10/2022
Čo povedal/-a Danielle Skeet o spoločnosti Mocka Australia:
Parcel was dropped off in a complete different building in town. If not for the owner coming down we would never got it. So bad.
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please be assured we will pass this feedback onto the carrier. Should you require any further assistance with your order please reach out via email to the customer service team hell@mocka.co.au .
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.