Mocka už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 524
Dôveryhodný zákazník
8 years ago
Delivery was fast. Products are exactly the way they look in the photos. Amazing quality, the chairs hold a lot of weight. Cupboard doors open and close well, cubes are very sterdy.
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Great product and service
Quick cheap delivery.
Easy assembly with great, easy to follow instructions.
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Mocka:
Product great but customer service terrible
Customer service, communication & a care factor for your customers
Mocka Customer Service AU
Mocka
8 years ago
Hi Nada,
Many thanks for taking the time to provide feedback.
We do understand there was an issue with your Desk and once replacement parts were sent, this was exacerbated by delivery issues.
While this was a frustrating experience, this certainly was not our intention - for this we cannot apologise enough.
We are constantly looking for ways to improve our products and service and we will definitely pass this on.
Kind Regards,
Mocka Customer Service
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Mocka:
i first recieved the wrong order. then it was corrected 3 weeks later. very slow.
Mocka Customer Service AU
Mocka
8 years ago
Hi Bianca,
Thank you for your review, we appreciate your feedback. We are constantly looking for ways to improve our products and service and we will definitely pass this on.
The Mocka Customer Service Team.
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Prompt and efficient
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Great service and product
- Easy online purchase
- Quick delivery
- Quality product at much lower price point than competitors
- Polite knowledgeable customer service personnel on phone when I called to ask about missing...
Prečítať viac
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Great price and great service!
Shadow boxes were a great price, arrived quickly and great quality. Have bought from Mocha previously and wouldn't hesitate to do again. Excellent service!
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Very happy customer!
I love the Piccolo kids teepee I brought. It was exactly as per the product description and I couldn't believe how quickly it was delivered. Thank you!
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Mocka:
Fabulous service and quality!
Fabulous! The products we received exceeded my expectations. Thank you.
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Such a classic piece of furniture for any room in the home. Amazing service and quick delivery again from Mocka.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
