The washing machine purchased from Marks proved to be unfit for purpose and not of reasonable quality for a new product. It started malfunctioning after 16 washes. Under the Consumer Rights Act 2015,...
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Chris
Marks Electrical
2 years ago
Dear JB,
Thank you for your review and I am sorry the item has developed a fault.
I can confirm your first email sent in was on 27/10/2023 and this was responded to yesterday, 30/10/2023 less than 3 days after being received and within 1 working day if you take into account the weekend between the two dates.
In the email sent yesterday we have asked for further information from you, if you can please respond to this email with further information we can then proceed to assist you with this matter.
We look forward to hearing from you and we apologise for any inconvenience caused.
Kind Regards
Marks Electrical Customer Services Team
Lovely company to deal with. A real person at the end of the phone in customer services. Great delivery service with spot on tracking. This is my second purchase from them and both times I've been...
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Recenzie produktov
Dátum zakúpenia: 18/10/2023
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Great service
Dátum zakúpenia: 17/10/2023
0
Sprístupniť
AN
Andrew
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Andrew o spoločnosti Marks Electrical:
Great service, ordered the product online at a good price and was delivered and installed at the agreed time the next day. Installation was fast and the team were very tidy.
Excellent service. Excellent online experience. Excellent delivery with package in perfect condition. Thank you! My product is a replacement for an old one, so I didn’t have much choice, but it is...
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Recenzie produktov
Dátum zakúpenia: 13/10/2023
0
Sprístupniť
SS
Samson Sulaimon
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Samson Sulaimon o spoločnosti Marks Electrical:
They didn't indicate the wall hanger information provided much better
I couldn't rate my experience of the service provided by Marks Electrical highly enough! At every step of the process of ordering my new television and soundbar, I found the procedure...
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Recenzie produktov
Dátum zakúpenia: 01/10/2023
0
Sprístupniť
CW
Charles winter
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Charles winter o spoločnosti Marks Electrical:
Good no problems just small delay with delivery but got it same day nice friendly
Delivery men will bye again
Marks Electrical was established in 1987 and has sold 100s of thousands of appliances to its satisfied customers. We are dedicated to providing high quality products at competitive prices.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Marks Electrical was established in 1987 and has sold 100s of thousands of appliances to its satisfied customers. We are dedicated to providing high quality products at competitive prices.
