Best advice ever received after over an hour of wasted calls to others.
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Dôveryhodný zákazník
12 years ago
How can I leave a comment.. I did all the work by internet,, so nothing…
How can I leave a comment.. I did all the work by internet,, so nothing to comment on ,, the only time I would be in a position to comment is if I had to make a claim to see whether I got good...
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0
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Dôveryhodný zákazník
12 years ago
Easy to arrange, good price. Seems to be a trustworthy company.
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Dôveryhodný zákazník
12 years ago
Very easy, competitive and i ould and have recommeded to others
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Dôveryhodný zákazník
12 years ago
You're asking me for feedback about a telephone call over a month ago? I don't…
You're asking me for feedback about a telephone call over a month ago? I don't even remember you calling or me calling you, can you give me more detail about it so I can be reasonable in my...
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Markel Direct
Markel Direct
12 years ago
Good afternoon,
My name’s Steve and I work for Markel. Firstly, thank you for taking the time to provide feedback.
I’m sorry if the feedback invitation has come too late. We try to send our feedback invitation emails out as soon as we can - unfortunately, for customers that have renewed a policy with us, it takes us a little longer to send them out. I appreciate it would be difficult to remember a conversation from a month ago, so apologies for any inconvenience this may have caused.
If I can be of any further help please don’t hesitate to contact me – 0845 688 2500.
Regards,
Steve
Steve Garbutt
Customer Service Manager
Dôveryhodný zákazník
12 years ago
Thanks for feedback, appreciate it's not always straight forward with systems and notifications etc, I now remember what the call was about and how easy it was to renew my insurance policy.
I have no problems with the level of service/speed of service supplied by Markel.
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Dôveryhodný zákazník
12 years ago
Straight forward service. Just the elements of insurance needed not unnecessary extras.
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Dôveryhodný zákazník
12 years ago
Website is not user friendly but provides cheaper insurance compared other insurance companies.
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Dôveryhodný zákazník
12 years ago
Great price and very polite and helpful agent on phone.
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Dôveryhodný zákazník
12 years ago
So efficient and so easy... no fuss. Great to do business with
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.