Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Markel Direct Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 3,860

Dôveryhodný zákazník

12 years ago

The website would not allow me to go on to payment. I phoned the number…

The website would not allow me to go on to payment. I phoned the number on the site and got a very helpful person who was able to take my payment

Dôveryhodný zákazník

12 years ago

Quick and easy to buy your value for money public indemnity insurance

Dôveryhodný zákazník

12 years ago

Very good service. i called them and my query was dealt straight away. very happy…

Very good service. i called them and my query was dealt straight away. very happy with the service.

Dôveryhodný zákazník

12 years ago

Clunky, convoluted with hidden credit agreements. Will not do business with again

Dôveryhodný zákazník

12 years ago

Are you people for eal. Really regret getting involved with you now

Dôveryhodný zákazník

12 years ago

truly appalling service

Markel Direct

12 years ago

Good afternoon, My name is Nikki and I work for Markel. First of all, thank you for taking the time to feedback. I'm sorry to hear that you feel the credit agreement is hidden. We state on the direct debit set up page that the direct debit facility is provided by Premium Credit Limited and details of the direct debit are also available on the same page. Clearly this is not prominent enough, and I apologise for the inconvenience caused. We do have other payment options available, so if you would prefer to use another method I would be happy to change this for you. Again I apologise that you are not happy with the service you have received and if I can be of any further assistance please email customerservice@markeldirect.co.uk or call 0845 688 2500. Kind regards, Nikki

Dôveryhodný zákazník

12 years ago

Thank you for the direct reply. I was not very happy with the workings of the original web site and hate the website for feedback. Three times it told me I used words it couldn't accept. If it doesn't like those kind of words don't give that kind of service. I beloieve you have my phone number. Please use it. I would be happy to discuss my dis-satisfaction with you

Dôveryhodný zákazník

12 years ago

Item arrived very quickly and as promised. Thank you.

Dôveryhodný zákazník

12 years ago

Great service & really quick to get documentation out

Dôveryhodný zákazník

12 years ago

Customer of service very informative.

Dôveryhodný zákazník

12 years ago

Made it easy for me to obtain the exact insurance that I needed. Renewing the…

Made it easy for me to obtain the exact insurance that I needed. Renewing the policy was easy.

Dôveryhodný zákazník

12 years ago

Made so much easier by signing my forms online. Thank you.

Dôveryhodný zákazník

12 years ago

Exceptional customer care, no sales pressure, knowledgable staff and prompt attention to my query.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Markel Direct

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?