Recenzie na Markel Direct

Good afternoon, Steve from Markel Direct here - firstly thank you for your feedback. I tried phoning this morning but unfortunately wasn't able to reach you. Whilst we do offer professional indemnity cover, there are certain professions and criteria that we don’t cover. In your case, you indicated that you work as a Financial Consultant and that most of your income emanates from outside of the UK. I’m afraid that our policy isn't suitable for this, and as such we were unable to offer a quotation for professional indemnity cover. I can clarify that the cover you have with us is public liability insurance only, however if you still require a quote for professional indemnity cover, the British Insurance Brokers Association website (www.biba.org.uk) has a 'Find a broker' tool which may help in your search for cover. I hope this is helpful, however if I can be of any further assistance please don't hesitate to reply to my email or call on 0800 640 6600. Regards, Steve

Good afternoon, Steve from Markel Direct here - first of all, thank you for your feedback. From our conversation earlier today, I understand you were trying to speak to our direct debit provider, Premium Credit. I can see how frustrating it must have been to be passed back and forth and not get a response from them. I apologise for the inconvenience and have already taken the matter up with them. After speaking this morning I'm pleased we were able to resolve your query, however if you need to get back in touch please don't hesitate to call me on 0800 640 6600. Thanks, Steve