Initial contact was good but then no reply to upgrade query, email saying balance not been paid when in fact it had then seat allocation on Male to Dubai was wrong.
Recenzie produktov
Dátum zakúpenia: 17/06/2015
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 years ago
Some confusion about payment deadlines caused me annoyance and extra costs
Total disaster we were not informed by you that the hotel terrace and pool area is having a total refurb .I have been coming to this hotel for 8yrs sometimes twice a year with friends that I...
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Luxury Holidays Direct
Luxury Holidays Direct
11 years ago
We are sorry to hear of your experience during your recent stay at Le Royal Meridien Beach Resort Dubai.
We have initiated an internal investigation as to why our suppliers & ground-handlers had not notified us of the works taking place at the resort, and as soon as we receive notification from them, we will be in touch with you.
If you would like to do so, please email a formal complaint to us at customerservices@luxuryholidaysdirect.com , but we are already trying to establish how this has happened, and will be in touch shortly.
Again, please accept our apologies for your experience
Yours Sincerely
Customer Services
Luxury Holidays Direct
Customer Services
Luxury Holidays Direct
LuxuryHolidaysDirect.com brings you affordable luxury. We offer fantastic holidays to Mauritius, Seychelles, Maldives, Dubai amongst many other long haul luxury destination... Nothing it's too much for us. Take a look...
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
LuxuryHolidaysDirect.com brings you affordable luxury. We offer fantastic holidays to Mauritius, Seychelles, Maldives, Dubai amongst many other long haul luxury destination... Nothing it's too much for us. Take a look...
