The total service was excellent! All 30 passengers on the bus came down with a upper respiratory infection -- suggest that all surfaces be cleaned daily with an anti-septic solution.
The driver did...
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Dale
Luxury Gold
8 years ago
We would like to reassure you that our coaches are cleaned daily to assist to prevent the spread of illness. However, we still regret to read that you were taken ill and sincerely hope that you are now feeling in much better health. That said, we are delighted to learn that you enjoyed the service and comfort of our touring experience from start to finish. Furthermore, we hope that you will join us again in the future to explore more spectacular destinations.
Recenzie produktov
Dátum zakúpenia: 27/08/2017
0
Sprístupniť
JO
Judith Okeefe
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Judith Okeefe o spoločnosti Luxury Gold:
The dinners except for the Michelin-starred one were not very good. In Zurich we did not go to Linde Oberstrass as advertised and restaurant in St Moritz was not exactly "dining in style". The stop...
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Dale
Luxury Gold
8 years ago
We regret that on this rare occasion a change to your itinerary meant that your dining experience was not as you had anticipated. In such instances, where possible we will provide an alternative of a similar standard. However, we apologise for any inconvenience this may have caused. Likewise, if unforeseeable circumstances occur, our Tour Directors will always try to manage the tour to give you the best out of each destination. Nonetheless, we have forwarded all of your feedback to our Operations department to be reviewed and help to improve our future departures. That said, we remain delighted that your tour was filled with so many highlights, and we hope that you have left Switzerland with many wonderful memories.
Recenzie produktov
Dátum zakúpenia: 27/08/2017
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
8 years ago
I would recommend them and/or use them again. I was impressed with the hotels and the level of service we received there.
Recenzie produktov
Dátum zakúpenia: 27/08/2017
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
8 years ago
excellent tour guide (Carl); wonderful hotels, great excursions
Recenzie produktov
Dátum zakúpenia: 27/08/2017
0
Sprístupniť
RG
Richard Gay
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Richard Gay o spoločnosti Luxury Gold:
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.