The service is fast and efficient I emailed them because I made a mistake they emailed me straight back and sorted my problem out straight away and there jewelry is lovely well worth the money
Recenzie produktov
Dátum zakúpenia: 16/05/2020
1
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Lovesilver:
I mistakenly ordered the wrong colour necklace, due to COVID the company’s telephone was unmanned, but I left a voicemail and opened a chat window. There followed a brief period of panic - but I need...
Excellent customer service. First locket was lost in post but the response from customer service was fast and very helpful. Replacement sent very quickly.
There was no option to select sizes for the anklet I purchased and once I had given the gift we soon realised that it was not suitable to fit a adult
Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, we note from your order a 9" anklet was ordered, there is a choice (please see link to the item) that offers you upto a 10". If you would like to contact as at info@lovesilver.com quoting your order number you are more than welcome to return the chain to us for the pendant to be put on the 10". With kind regards, Emma, Customer Services Manager
Recenzie produktov
Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, we note from your order a 9" anklet was ordered, there is a choice (please see link to the item) that offers you upto a 10". If you would like to contact as at info@lovesilver.com quoting your order number you are more than welcome to return the chain to us for the pendant to be put on the 10". With kind regards, Emma, Customer Services Manager
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Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.