Recenzie na Long Tall Sally

We’re sorry to hear the sizing no longer feels consistent and that our customer service wasn’t helpful. We understand how frustrating this must be and really appreciate you sharing your feedback. We’ll pass your comments on to the relevant teams.

Long Tall Sally used to be amazing. I’ve been a shopper for over 10yrs and even got to experience it in person when they were briefly brick and mortar in the States. But this new version has been very hit or miss. I’m terrified to order because of the sizing differences, and the new return policies make it a waste of money should something be wrong.

We’re sorry to hear you weren’t happy with your purchase. We appreciate your feedback and hope we can provide you with a better experience in the future.

We’re sorry you haven’t received a response regarding your delayed delivery. We understand how frustrating this must be. Please send us a private message with your order details so we can look into the delay and your refund request.

Thank you for clarifying. Yes, I was referring to the return process. I understand that you haven’t received the service yet. I’ll make a note of that and proceed accordingly.

Thank you for your lovely feedback! We’re pleased to hear your order arrived sooner than expected and that you were happy with your items overall. We’re sorry some pieces arrived creased and appreciate your understanding.