Not good at all, applied for £300 loan over 12 months to be told in store they could only do it over 18 months which means just under nine hundred pound to pay back, it then took one hour and twenty...
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Luke
Loans 2 Go
8 years ago
Thank you for your feedback. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Call centre seems to work differently
The call centre tell tou completwly different information and told me i could have more than what the actual branch gave. I was not told on the phone id would have to apply again in store and i was...
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Luke
Loans 2 Go
8 years ago
Thank you for your feedback. I can confirm that when a customer has their initial call with a member of our New Business team they may fit the criteria and be eligible for a loan on face value but all loan applications are subject to a thorough affordability assessment. This is essential in our role as a responsible lender. As such no loan applications are confirmed or guaranteed over the phone and all customers are advised that their application is subject to this affordability assessment in branch. We're sorry to hear you are not 100% happy with your loan application and if there is anything we can do to help make your experience a 5 star one, please contact our team in branch or contact our Professional Standards team on ps@loans2go.co.uk. Thank you for borrowing with Loans 2 Go.
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Sprístupniť
Dôveryhodný zákazník
8 years ago
Too long
The process takes way to long, nice staff.
Luke
Loans 2 Go
8 years ago
Thank you for your feedback! If there's anything else we can do to make your experience a 5 star one, please let us know.
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Sprístupniť
Dôveryhodný zákazník
8 years ago
Fast.
Da.
Luke
Loans 2 Go
8 years ago
Thanks for borrowing with Loans 2 Go!
1
Sprístupniť
Dôveryhodný zákazník
8 years ago
In an hour
Gave me a loan and cash in my bank within the hour
Luke
Loans 2 Go
8 years ago
Thrilled to hear from you. Thank you for borrowing from Loans 2 Go!
Dôveryhodný zákazník
8 years ago
Great people great customer service thank you
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Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Loans 2 Go:
Every thing was handled very professionally the staff were so polite you felt at ease
Luke
Loans 2 Go
8 years ago
Thank you very much, William. We really appreciate your feedback!
0
Sprístupniť
TC
Trusted Customer
Edinburgh
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Loans 2 Go:
Great
Easy to talk with and they let you understand everything
Luke
Loans 2 Go
8 years ago
Thank you for leaving us a review, Stephen. If there's anything else we can do to help make your experience a 5 star one please let us know!
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Loans 2 Go:
Ok
Staff nead more manners and understanding of people with reading and writing difficulties mostly Tracey at linclon
Luke
Loans 2 Go
8 years ago
Thank you for your feedback, James. Please rest assured that I have passed on your feedback to the Area Manager for that region.
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Sprístupniť
Dôveryhodný zákazník
8 years ago
Brilliant service
Easy form, did not take long to fill in, a really nice man called me to finalise the loan. I would recommend loans 2 go
Luke
Loans 2 Go
8 years ago
Thank you so much for the positive review! We really appreciate your feedback.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.