It took 5 days to get sorted. I had to ring them all the time and then I was getting passed to another 2 or 3 times a call going through the same thing over and over again. In the shop it took half...
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Luke
Loans 2 Go
8 years ago
Dear Karen, we are sorry to hear you were dissatisfied with the service provided. Please rest assured we will look into the reasons why we didn’t reach your expectations on this occasion. We really value customer feedback and your comments have been passed to the relevant department. If you would like to discuss your experience further, please do not hesitate to contact our Professional Standards team directly on ps@loans2go.co.uk. Thank you.
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Sprístupniť
Dôveryhodný zákazník
8 years ago
Easier to contact instead of visiting Croydon shop
Good
Luke
Loans 2 Go
8 years ago
Wonderful to hear! Thank you for borrowing with Loans 2 Go! Please let us know if there's anything we can do to give you a 5 star experience.
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Sprístupniť
Dôveryhodný zákazník
8 years ago
Good
Good and helpful
Luke
Loans 2 Go
8 years ago
Thank you for borrowing with Loans 2 Go!
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Easy to contact if an issue arises.
Luke
Loans 2 Go
8 years ago
Thank you for borrowing with Loans 2 Go!
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Loans 2 Go:
Great service.
Quick and easy online. Funds payed in very quick and weekly payment option that makes it easy to pay low weekly amounts instead of 1 big monthly payment
Luke
Loans 2 Go
8 years ago
Wonderful to hear! Thank you for borrowing with Loans 2 Go!
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Loans 2 Go:
Very helpful and friendly staff
Luke
Loans 2 Go
8 years ago
Thank you for the positive feedback Christopher. If there's anything we can do to make your experience a 5 star one please let us know. Thank you for borrowing Loans 2 Go!
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Loans 2 Go:
Very good
Luke
Loans 2 Go
8 years ago
Thank you for borrowing with Loans 2 Go!
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Loans 2 Go:
Very good.
Yes I would use Loans 2 Go again. They were very quick and professional.
Luke
Loans 2 Go
8 years ago
Thank you for the positive feedback Jessica. Thank you for borrowing Loans 2 Go!
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Loans 2 Go:
Really fast Wit out any problem... Thank you
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Loans 2 Go:
Ask for more money didn't get it
Not great
Luke
Loans 2 Go
8 years ago
Hi Gavin, thank you for your feedback. As a responsible lender Loans 2 Go will complete thorough affordability checks on all customers which will determine the amount we can lend to you. Also, if you are a first time customer applying for a personal loan we lend up to £500 on our personal loans. If you borrow with us again in the future, or when you are eligible for a top up on your loan we may be able to lend more. Thanks again for getting in contact and I hope this information helps.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.