I paid extra for next day delivery and it took a week for my item to arrive?
Lighting-direct
Lighting Direct
11 years ago
Mr Clough, thank you for taking the time to leave us feedback. I can only apologise for the delay in dispatching your goods. I would like to point out that the delivery charge is a standard charge for any orders under the value of £65.00, and the estimated delivery for the product is shown on your order confirmation. In this case we estimated 3 working days. Obviously we took longer than expected which is unacceptable and I will investigate this to found out the cause.
I am sorry for any inconvenience this may have caused you.
Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe to toe with high street entities and providing a better range, great value and good service. Having gradually increased its customer base and standing over a decade of supplying lighting and light fittings across the UK, Lighting Direct was purchased in late 2010 by award winning B2B lighting specialists LYCO Direct.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe to toe with high street entities and providing a better range, great value and good service. Having gradually increased its customer base and standing over a decade of supplying lighting and light fittings across the UK, Lighting Direct was purchased in late 2010 by award winning B2B lighting specialists LYCO Direct.
