Experience in store was fine. V Helpful staff. Disappointed not to receive follow up on questions we had. Luggage allowed on 3 flights, seats etc. A small matter but a speedier response would...
Prečítať viac
Melissa
Kuoni
3 years ago
Hi Janice,
Thank you for your feedback and I am sorry there has been a delay in the airline coming back to us regarding the luggage for your internal flight. I have asked your PTE to contact you today with an update regarding the additional luggage request and to run through any of the other information you need. I do hope you are looking forward to your trip with us.
Dátum zakúpenia: 25/07/2023
0
Sprístupniť
MM
Miss Rebecca Marshall
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Miss Rebecca Marshall o spoločnosti Kuoni:
Eve was extremely helpful and patient as we worked through the holiday options.
Dátum zakúpenia: 31/07/2023
0
Sprístupniť
MW
Mr Gavin Walker
Overená spoločnosťou Feefo
3 years ago
Dátum zakúpenia: 07/08/2023
0
Sprístupniť
MW
Miss Bethany Warren
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Miss Bethany Warren o spoločnosti Kuoni:
Katie was great. She helped look around at all flight options to get us the best deal. Great 👍
Leigh
Kuoni
3 years ago
Hello Miss Warren,
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind regards,
Leigh - Kuoni Southampton
Dátum zakúpenia: 11/08/2023
0
Sprístupniť
MW
Mrs Deborah Wilson
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Mrs Deborah Wilson o spoločnosti Kuoni:
Absolutely amazing service from start to finish. Kirsty was not only knowledgeable but also thoughtful and considerate given the special occasion the holiday is about. Her attention to detail right...
Prečítať viac
Dátum zakúpenia: 07/08/2023
0
Sprístupniť
MH
Mrs Carol Herrmann
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Mrs Carol Herrmann o spoločnosti Kuoni:
Our initial intention was to get ideas for a holiday in September but Jared was so helpful & full of suggestions that we booked one with him the same day!
We were very happy with the options he came...
Prečítať viac
Kelly
Kuoni
3 years ago
Thank you so much for your review.
As the Assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Jared that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Dátum zakúpenia: 07/08/2023
0
Sprístupniť
MH
Mr Martin Hird
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Mr Martin Hird o spoločnosti Kuoni:
Very friendly and helpful staff
Ricky
Kuoni
3 years ago
Hello Martin
Thank you for taking the time to leave us a review and for allowing Florence to craft your escape.
It has been our pleasure looking after you, thank you again.
Kind regards
Ricky
Store Manager
Kuoni Milton Keynes
Dátum zakúpenia: 24/07/2023
0
Sprístupniť
MM
Mrs Catherine Mavanga
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Mrs Catherine Mavanga o spoločnosti Kuoni:
Alix was great. Quick response, easy to speak with and knew the hotels. I have arranged a wonderful trip to Bali in May 2024 for my 50th birthday.
James
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Dátum zakúpenia: 10/08/2023
0
Sprístupniť
MS
Mr Wayne Simpson
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Mr Wayne Simpson o spoločnosti Kuoni:
Great service and friendly help from the manager at Milton Keynes Definitely use them again
Ricky
Kuoni
3 years ago
Hello Wayne
Thank you for taking the time to leave us a review.
Delighted to read you had a great experience with our manager Ricky. We are looking forward to crafting your next escape and wish you a wonderful time on your forthcoming holiday.
Thank you again.
Kind regards
Vicky
Assistant Manager
Kuoni Milton Keynes
Dátum zakúpenia: 05/08/2023
0
Sprístupniť
MB
Mrs Justine Biggs
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Mrs Justine Biggs o spoločnosti Kuoni:
Chelsea was very helpful and knowledgeable. Help me with all my concerns
Holly
Kuoni
3 years ago
Dear Justine
Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Best wishes
Holly
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
Tieto odznaky overujú, či sú environmentálne tvrdenia spoločnosti Kuoni jasné a presné, takže si môžete byť istí, že nakupujete udržateľne. Vyvinuté v spolupráci so spoločnosťou Ethy.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
