Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Dátum zakúpenia: 08/05/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 months ago
Faye at the Cambridge branch was extremely helpful and knowledgeable, and offered options to reduce the cost of our holiday to keep it in our budget. Also gave us good advise around the current...
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James
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Faye who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Dátum zakúpenia: 02/05/2026
0
Sprístupniť
MB
Mr Douglas Black
Overená spoločnosťou Feefo
GBR
4 months ago
Čo povedal/-a Mr Douglas Black o spoločnosti Kuoni:
Terrible service and unpardonable delays in paying refunds, despite what seemed to be endless chasing.
Alice Pascal
Kuoni
4 months ago
Dear Mr Black,
Thank you for taking the time to provide us with your feedback.
I understand you booked a holiday with Carrier via our Cheltenham store. I was so sorry to learn that your holiday was affected by the ongoing conflict in the Middle East.
Whilst I am pleased to learn that your return travel was amended to enable you to return home safely, I am sorry to learn of the delays in getting your refund from Carrier. I appreciate this is frustrating and I am grateful for the time taken to provide us with your feedback. I do hope you have now received the funds safely into your account, and hope we can welcome you back to Kuoni very soon.
Kind regards,
Alice
Kuoni Customer Services
Dátum zakúpenia: 09/02/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 months ago
Kerry
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Orla who crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Dátum zakúpenia: 06/05/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 months ago
Very personal and professional service by Katie.
Dátum zakúpenia: 06/05/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 months ago
No notes, Michelle is an exceptional colleague that goes above and beyond every time we see her.
Lucy
Kuoni
4 months ago
Dear Client
Thank you so much for the lovely comments regarding the service you have received from Michelle. I am so pleased that Michelle has helped you plan your perfect holiday for you.
Best wishes
Lucy Hughes
Store Manager
Dátum zakúpenia: 30/04/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 months ago
Melissa
Kuoni
4 months ago
Thank you for sending through your 5 star review and booking another amazing holiday with us.
We will look forward to seeing you soon.
Kind regards
Melissa
Dátum zakúpenia: 30/04/2026
0
Sprístupniť
MS
Mrs Jennifer Schaapveld
Overená spoločnosťou Feefo
4 months ago
Dátum zakúpenia: 25/04/2026
0
Sprístupniť
MC
Mrs Carey Cunningham
Overená spoločnosťou Feefo
GBR
4 months ago
Dátum zakúpenia: 02/05/2026
0
Sprístupniť
MF
Mr John Fearnley
Overená spoločnosťou Feefo
GBR
5 months ago
Čo povedal/-a Mr John Fearnley o spoločnosti Kuoni:
Very professional and a great travel consultant
Samantha
Kuoni
4 months ago
Good Evening John,
Thank you so much for your kind 5-star review.
We’re delighted to hear that you found our service both professional and supportive and that you had a great experience working with your Personal Travel Expert Jenny.
We look forward to assisting you further as you prepare for your upcoming trip and to helping you plan many more memorable holidays in the future.
Best wishes,
Sam - Store Manager
Kuoni Harrogate
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
Tieto odznaky overujú, či sú environmentálne tvrdenia spoločnosti Kuoni jasné a presné, takže si môžete byť istí, že nakupujete udržateľne. Vyvinuté v spolupráci so spoločnosťou Ethy.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
