Started of with your call centre, but not sure about a couple of things . So went to your Milton Keynes branch . Rickie the manager there was brilliant. Went through everything and also came up with...
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Dátum zakúpenia: 20/06/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 months ago
Your employee Lydia Hardman was excellent - she rescued the situation and went the extra mile. So we are back with Kuoni after a long gap when nobody made that effort.
Alex
Kuoni
3 months ago
Thank you for your wonderful feedback.
We're delighted to hear that Lydia provided such excellent service and was able to rescue the situation when it mattered most. Going the extra mile for our customers is exactly the level of care we strive to deliver, and it's fantastic to know that Lydia's dedication made such a positive difference to your experience.
It means a great deal to us that you've chosen to return to Kuoni after a long gap, and we're thrilled to have regained your confidence. I'll be sure to share your kind comments with Lydia and the team.
We look forward to helping you create many more memorable holidays in the future.
Kind regards,
Alex
Store Manager
Dátum zakúpenia: 16/06/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 months ago
From our first conversation to finally booking the holiday, Gemma was fantastic. She listened to our wish list and explored all avenues even ones which we hadn’t considered, due to her own holiday...
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Holly
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Dátum zakúpenia: 20/06/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 months ago
James
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Louise who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Dátum zakúpenia: 01/06/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 months ago
Had an excellent service from Jane Case, she went above and beyond to arrange the perfect holiday for our mutual customers 30th Wedding Anniversary to St Lucia. Nothing was any problem even when I...
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Dátum zakúpenia: 20/06/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 months ago
James
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Dátum zakúpenia: 19/06/2026
0
Sprístupniť
MH
Mr Michael Herrington
Overená spoločnosťou Feefo
GBR
3 months ago
Mark
Kuoni
3 months ago
Thank you for you Positive review Michael Always happy to help you with your Cruise Holidays. Thank you again Mark
Dátum zakúpenia: 19/06/2026
0
Sprístupniť
MJ
Mr Peter Jeffrey
Overená spoločnosťou Feefo
CAN
3 months ago
Čo povedal/-a Mr Peter Jeffrey o spoločnosti Kuoni:
Just wish that you could take credit cards from Canada.
Leigh
Kuoni
3 months ago
Hello Mr Jeffrey,
Thank you so much for your 5* review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind regards
Leigh, Kuoni Southampton.
Dátum zakúpenia: 13/06/2026
0
Sprístupniť
MJ
Mr Steven Jackson
Overená spoločnosťou Feefo
GBR
3 months ago
Čo povedal/-a Mr Steven Jackson o spoločnosti Kuoni:
Bekki Turner always a pleasure to deal with has learnt what we like and tailored recommendations to suit our plans
Alex
Kuoni
3 months ago
Thank you for your wonderful feedback, Mr Jackson.
We're delighted to hear that Bekki has taken the time to understand your preferences and travel style, enabling her to provide tailored recommendations that perfectly suit your plans. Building strong relationships with our customers and delivering personalised service is something we pride ourselves on, so it's fantastic to know Bekki has made such a positive impression.
Kind regards
Ale Killeen
Store Manager
Dátum zakúpenia: 02/06/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 months ago
Chynna and Jessica were superstars as always :)
Thank you
Peter
Jessica
Kuoni
2 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
Tieto odznaky overujú, či sú environmentálne tvrdenia spoločnosti Kuoni jasné a presné, takže si môžete byť istí, že nakupujete udržateľne. Vyvinuté v spolupráci so spoločnosťou Ethy.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.