I have ordered many products from Williams racing and the products are exceptional, but my last order failed to deliver one product and I was offered a complete refund but it was the product I wanted...
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Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Liam.
Recenzie produktov
Dátum zakúpenia: 27/11/2018
0
Sprístupniť
TC
Trusted Customer
Penzance
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Williams Racing:
Poor rating as I did not receive the 'Williams Racing mug' as outlined on the website when a purchase exceeding £75 is made.
Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Liam.
Recenzie produktov
Dátum zakúpenia: 27/11/2018
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Williams Racing:
Posted the next day and arrived within 2 days. Great service can’t complaint about anything.
Recenzie produktov
Dátum zakúpenia: 23/11/2018
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Williams Racing:
Not happy as sent 2 items back for exchange and these have not been resent back. One very dispointed person.
Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback, we can see from the notes on your order that a member of our team is now resolving your query for you. If you have any further queries please do contact us via the customer service information on the website.
Recenzie produktov
Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback, we can see from the notes on your order that a member of our team is now resolving your query for you. If you have any further queries please do contact us via the customer service information on the website.
Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback, we can see from the notes on your order that a member of our team is now resolving your query for you. If you have any further queries please do contact us via the customer service information on the website.
Dátum zakúpenia: 23/11/2018
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Williams Racing:
Offered free mug with order, when it arrived it was smashed to pieces
Phoned up and didn’t believe me and wanted me to take pictures but my wife had already chucked it in the bin
Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that your item has been received damaged. A member of our Customer Services Team will be in contact with you shortly to resolve this. Thank you Sharon.
Dátum zakúpenia: 26/11/2018
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Williams Racing:
Ordering was quick and easy, I was kept informed about my order at all stages of the process, everything I ordered arrived on the day they said it would.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
