Website says order ships in 3-5 days. It’s been nearly a month. No response to emails. No notifications—not what I would expect from a $2200 purchase. Would not recommend nor buy again.
It’s been 3 weeks since I ordered my shelves. They charged my card but never sent them and haven’t replied to two emails asking them what’s going on. My order said they would typically ship in 3-5...
My order shipped months late, with minimal communication from Kernel. To make matters worse, much of my order was either bent, scratched or both.
Recenzie produktov
1
Sprístupniť
JM
John Maguire
4 years ago
Dátum zakúpenia: 13/06/2021
Čo povedal/-a John Maguire o spoločnosti KernelModular:
I still have not received my order and have not heard back from customer service about when my order will even arrive. It's been over a month at this point so I'm going to be canceling my order.
Recenzie produktov
1
Sprístupniť
YH
Yes Hesse
4 years ago
Dátum zakúpenia: 30/04/2021
Čo povedal/-a Yes Hesse o spoločnosti KernelModular:
Been waiting longer than a month for all shelve to arrive. No response from customer service.
Recenzie produktov
1
Sprístupniť
KC
Kimberly Corash
4 years ago
Dátum zakúpenia: 12/01/2021
Čo povedal/-a Kimberly Corash o spoločnosti KernelModular:
Quick and helpful communication when you email or chat on their website, though one of our shelves was back ordered and there has been absolutely zero communication about when we might expect it...
Recenzie produktov
0
Sprístupniť
Dôveryhodný zákazník
4 years ago
Dátum zakúpenia: 12/01/2021
Service is friendly and quick, but seems like you're better off just ordering the brackets & standards directly from Container Store (which is what you'll receive via Kernel anyway). We received the...
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Recenzie produktov
0
Sprístupniť
Dôveryhodný zákazník
4 years ago
Dátum zakúpenia: 25/01/2021
Beautiful shelves, quick shipping. Standards and hangtrack came a little later, but we're in the middle of a pandemic, so that's quite understandable.
Kernel Modular is an American furniture company dedicated to marrying beauty, function, and service in the form of modern, modular furniture that is made to last, in the USA.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Kernel Modular is an American furniture company dedicated to marrying beauty, function, and service in the form of modern, modular furniture that is made to last, in the USA.
