Great service delivery. I received all the necessary information from the time of purchase through to the time of delivery. The item was safely packaged and arrived promptly. The item was even...
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Recenzie produktov
Dátum zakúpenia: 22/01/2024
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
2 years ago
Spokojnosť s dodaním
Odporúča
Čo povedal/-a Trusted Customer o spoločnosti Kenwood:
Very good
Recenzie produktov
Dátum zakúpenia: 22/01/2024
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Spokojnosť s dodaním
Odporúča
Easy to navigate website and compare products. Item arrived within three days of ordering.
Response felt like trying to btush off the issue. No attempt yo understand, as a previous model owner of Kenwood Chef, i know its not normal and does not happen. We have a video of pur previous amd...
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Recenzie produktov
Gemma
Kenwood
2 years ago
Good Morning,
Thank you for taking the time to leave your feedback regarding you recent purchase.
Regarding head movement from the Chef this is totally normal and happens so that it reduces the burnout of the motor if left running for a period of time.
Have you tried to height adjust the bowl tool with the spanner provided in box ? I have attached a short video below on how to do this.
https://www.youtube.com/watch?v=io-36JR5hp4
I have also attached a video on recipes and the speeds we recommend
https://www.youtube.com/watch?v=p-rDcgZIHBg
I do hope this helps and please know that our customer service team is always here to help if you need any further assistance.
Many Thanks
Gemma
MI
Michael
2 years ago
Thank you for the response. However feels like an attempt to brush off my not so postive comments. As said, had the previous Kenwood chef Major classic model. No vibrations at all. Was that abnormal cause it did not happen? The new Titanium Chef Baker XL is vibrations are so hard at speed above 2, dancing on the counter top, have a video of both machines side by side. Happy to share. Right now even more dissapointed and even more let down.
Dátum zakúpenia: 11/03/2024
0
Sprístupniť
HE
Helle
Overená spoločnosťou Feefo
2 years ago
Spokojnosť so službami
Spokojnosť s dodaním
Odporúča
Čo povedal/-a Helle o spoločnosti Kenwood:
The Customer Service was easy to get hold of and extremely helpful.
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking