Body pillow is a good quality product which didn't quite work as a gift so had to return. Returns policy & process is excellent. Returned items are donated to a homeless charity in London. Courteous...
Ordered one day arrived the next, first rate service
Recenzie produktov
Dátum zakúpenia: 01/02/2021
0
Sprístupniť
AB
Averil Birch
5 years ago
Čo povedal/-a Averil Birch o spoločnosti Kally Sleep:
Very quick delivery.
Recenzie produktov
Justin
Kally Sleep
5 years ago
Dear customer,
Sorry to hear you did not find the pillow suitable for you. Please reach out to us at hello@kallysleep.co.uk and we would be happy to help you find an alternative pillow.
Kind Regards,
Kally Sleep Team
The actual pillow is good but the cover is horrible and a really cheap material. I reached out on Instagram to give them feedback about the cover and they told me to email which I didn’t get around...
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Justin
Kally Sleep
5 years ago
Dear customer,
Sorry to hear this about your pillowcase, I have arranged for a replacement pillowcase to be dispatched to you. If you need any further assistance please reach out at hello@kallysleep.co.uk
Kind Regards,
Kally Sleep Team
I have order baby nest in light grey. Unfortunately it came very dark colour, totally different than the website. I have contacted customer services, but nothing happen.
Justin
Kally Sleep
5 years ago
Dear customer,
Sorry to hear you were not happy with the colour, and the grey did not match what you had expected.
We corresponded on email and a return was offered. Please reach out to us at hello@kallysleep.co.uk if you would like to follow up on this.
Kind Regards,
Kally Sleep Team
Recenzie produktov
Dátum zakúpenia: 01/02/2021
0
Sprístupniť
SD
Sophie Davies
Cardiff
5 years ago
Čo povedal/-a Sophie Davies o spoločnosti Kally Sleep:
Really prompt service, from order to delivery and then to help correct and process a refund for a duplicate ordered in error. Everything responded to and acted on promptly, couldn't have asked for...
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
