Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

jetlinecruise.com Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

TC

Trusted Customer

carberry

5 years ago

Čo povedal/-a Trusted Customer o spoločnosti jetlinecruise.com:

very disappointed the way this has been handled

ref 2028347 still awaiting for refund of 21.69 which was promised and after 6/7 emails we still have not received this as promised

Recenzie produktov

Dátum zakúpenia: 19/04/2019

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RC

Roderick Crawford

6 years ago

Čo povedal/-a Roderick Crawford o spoločnosti jetlinecruise.com:

At the start of the booking everything was very good. We had a problem at the start of the holiday and it was sorted. Since we returned we have tried to sort out a few issues and we are not hearing...

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Recenzie produktov

Dátum zakúpenia: 03/11/2019

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Dôveryhodný zákazník

6 years ago

Quick to answer the phone. Comprehensive service. Hotel in Santiago was out of town necessitating use of public transport to visit city centre. Room in hotel not available on arrival mid morning...

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Kallum

jetlinecruise.com

6 years ago

Hello, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

Recenzie produktov

Dátum zakúpenia: 11/08/2019

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Trusted Customer

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti jetlinecruise.com:

communications were good and quick.

From first contact with the company until now ti has been good. Response to me emails was quick and concise Paper work was easy to understand and all relevant documents sent in time.I would use this...

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Kallum

jetlinecruise.com

6 years ago

Hello Julian, We are happy to hear that you would use us again, thank you for your comments. Regards, Kallum

Recenzie produktov

Dátum zakúpenia: 14/02/2019

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Dôveryhodný zákazník

6 years ago

Friendly contact at Jetline, but promises not met

Paid for pick up and return from airport.No one came. Paid extra for clear view from ship balcony. Unnecessary as all balcony’s have clear view. Hotel pretty bad

Kallum

jetlinecruise.com

6 years ago

Hello, We are very sorry to see that you have rated our service 1-star. I will pass this onto our product team for investigation as to what your transfers did not turn up. The rooms are what the cruise line state, we merely share that information with you, however we will make sure we look into this and see why people will pay extra for such room. Regards, Kallum

Dôveryhodný zákazník

6 years ago

Hi Kallum Not sure if you are able to see my “formal complaint booking 20314648/1” It gives a lot more detail than I put on the review. I had stated that the whole experience put paid to what was to be a celebratory golden wedding anniversary trip. I have received an auto message that I am to wait 28 days to receive some sort of reply. I’ve no intention of changing my review at the moment Brian

Recenzie produktov

Dátum zakúpenia: 06/12/2019

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Dôveryhodný zákazník

6 years ago

Service was very good I would recmend to a friend p

Kallum

jetlinecruise.com

6 years ago

Hi, Thank you for your review, we are glad to hear you would recommend us! Regards, Kallum

Recenzie produktov

Dátum zakúpenia: 28/05/2019

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Dôveryhodný zákazník

6 years ago

Excellent; would definitely book with them again

The holiday went smoothly with only one slight problem with a transfer that didn't turn up:( we had to make our own arrangements to get from the airport to the hotel) but jetlinecruises are in the...

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Kallum

jetlinecruise.com

6 years ago

Hello, Thank you very much for leaving us a detailed review. We are sorry to hear that you had a problem with your transfers, we will pass this information onto our product so they can review this and see what the problem was. Regards, Kallum

Recenzie produktov

Dátum zakúpenia: 28/03/2019

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Dôveryhodný zákazník

6 years ago

Excellent. Absolutely delighted. All transfers etc were spot on. Text or email confirming pick up and time. No problems at all

Kallum

jetlinecruise.com

6 years ago

Hello, We are glad to hear that everything went to plan for your holiday, thank you for your comments! Regards, Kallum

Recenzie produktov

Dátum zakúpenia: 10/09/2019

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Martyn Walker

6 years ago

Čo povedal/-a Martyn Walker o spoločnosti jetlinecruise.com:

As above

Everything went very well, the cruise of course, but especially the pre and post cruise stays, connections and tours. Guides involved were the best. Cruise trips and on board duty free drinks were a...

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Kallum

jetlinecruise.com

6 years ago

Hello Martyn, We are glad to hear that overall everything went well. We are sorry to hear that you thought it was expensive on board, we hope you had a good holiday nevertheless off that. Regards, Kallum

Recenzie produktov

Dátum zakúpenia: 17/06/2019

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Raymond Offord

6 years ago

Čo povedal/-a Raymond Offord o spoločnosti jetlinecruise.com:

Great travel company

Courteous and understanding of my requirements and met them all. Timely communications

Kallum

jetlinecruise.com

6 years ago

Hi Raymond, Thank you for taking the time to leave us a review, we are glad you say we are a great travel company! Regards, Kallum

Recenzie produktov

Dátum zakúpenia: 18/06/2019

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Recenzie na jetlinecruise.com

Pride of AmericaĎalšie recenzie tohto produktu (2,250)Prezrieť internetové stránky o produktemajor construction works where being carried out outside are balcony during the whole cruise

Royal PrincessĎalšie recenzie tohto produktu (2,250)Prezrieť internetové stránky o produkteNot happy with the transfers we had pre-booked

MS ZaandamĎalšie recenzie tohto produktu (2,250)Prezrieť internetové stránky o produkteHolland America looked after us well - wide range of facilities, great food, good entertainment and lots of shore excursions.

ArmoniaĎalšie recenzie tohto produktu (2,250)Prezrieť internetové stránky o produkteLimited food menu. Not enough time in land stops

Ruby PrincessĎalšie recenzie tohto produktu (2,250)Prezrieť internetové stránky o produkte

Ruby PrincessĎalšie recenzie tohto produktu (2,250)Prezrieť internetové stránky o produkteExcellent value

MS ZaandamĎalšie recenzie tohto produktu (2,250)Prezrieť internetové stránky o produkteGreat food, clean and tidy ship, bit lacking in on board activities. Fair value for money, except for on board purchases as mentioned before.

Ruby PrincessĎalšie recenzie tohto produktu (2,250)Prezrieť internetové stránky o produkteGreat ship, prices reasonable and all the staff were friendly and helpful.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?