Poor communication. Took down wrong e-mail address and therefore did not get confirmation of booking. Promised within an hour and after a day I had to telephone to ask why no confirmation. This...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, I do apologise for the spelling mistake in your email address that meant the first time of sending your confirmation this never arrived to you. I can see this was rectified the following day with our customer service team and we hope this didn't spoil your time away in Jersey!
Recenzie produktov
Dátum zakúpenia: 09/09/2021
0
Sprístupniť
MM
Mr P Maunder
5 years ago
Čo povedal/-a Mr P Maunder o spoločnosti Jerseytravel:
Easy to deal with by phone and email. Friendly helpful and swift replies so I knew what was happening. Late change easily accommodated really good service. Would use again rather than book things...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad you enjoyed booking with JerseyTravel and the service you received was helpful and friendly. We look forward to welcoming you back on a future trip to the Channel Islands!
Recenzie produktov
Dátum zakúpenia: 06/09/2021
0
Sprístupniť
MD
Mrs J Dougal
5 years ago
Čo povedal/-a Mrs J Dougal o spoločnosti Jerseytravel:
Excellent service all bookings flights hot6and transfer excellent
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback we are glad you had a good holiday in jersey
Recenzie produktov
Dátum zakúpenia: 26/08/2021
0
Sprístupniť
Dôveryhodný zákazník
5 years ago
Very simple to book.
They were also cheaper than a local travel agent.
All covid rules explained.
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad we could provide a simple booking process and the price that was appealing to you, we look forward to welcoming you back to Jersey on a future occasion
Recenzie produktov
Dátum zakúpenia: 04/09/2021
0
Sprístupniť
MC
Ms M Cronan
5 years ago
Čo povedal/-a Ms M Cronan o spoločnosti Jerseytravel:
Was told there was a 10kg luggage with our flight when we booked
Arrived at airport to find there was no 10kg luggage so had to pay at airport.
Haven't travelled with them before but will definitely use them again everything so straight forward sending emails and full travel information what was great was flying from our local airport home...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your kind words we are glad you had a lovely time again and please do not hesitate to come back to us at Jersey Travel should you wish a future trip away!
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
