Appsoluty Rubbish!
I'll Never book with CI Jersey Travel again!
We were given late arrival time flights on evening of arrival so missed out on 3, 3 course meals at a cost of £90.
The Norfolk Lodge...
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Rebecca Larsson
Jerseytravel
3 years ago
Many Thanks for your feedback. We are sorry that you did not enjoy your stay in Jersey, and that after lengthy discussion with ourselves and the hotel during your stay that you remain unsatisfied despite the various compensations offered for your missed evening meal. As these by value significantly exceeded the original advance purchase price of £56 for 3 evening meals, we are unable to offer any further redress and consider the matter closed.
Recenzie produktov
Dátum zakúpenia: 27/08/2023
0
Sprístupniť
MR
Mrs A Reid
Morpeth
3 years ago
Čo povedal/-a Mrs A Reid o spoločnosti Jerseytravel:
Yes except for shuttle back to airport which forgot us ! Hotel staff fixed it for us .
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Recenzie produktov
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Dátum zakúpenia: 21/09/2023
0
Sprístupniť
MF
Mr S Francksen
3 years ago
Čo povedal/-a Mr S Francksen o spoločnosti Jerseytravel:
Very good and efficient
Nuria Arocas
Jerseytravel
3 years ago
Excellent news!
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Nuria Arocas
Jerseytravel
3 years ago
Beautiful choice!
Dátum zakúpenia: 17/09/2023
0
Sprístupniť
MP
Mr G Paton
3 years ago
Čo povedal/-a Mr G Paton o spoločnosti Jerseytravel:
They are just superb ! My wife and I just love staying at the Dolphin. We have enjoyed coming for a number of years and the latest visit was no exception. Service at its best! Thank you
Perhaps could have kept us a bit more informed at times. Overall we were pleased with our hotel. We paid for private transfer to and from the airport. Happy with the pickup arriving but not with...
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Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Recenzie produktov
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Dátum zakúpenia: 16/09/2023
0
Sprístupniť
MC
Mrs J Caffrey
Sutton coldfield
3 years ago
Čo povedal/-a Mrs J Caffrey o spoločnosti Jerseytravel:
Excellent from booking stage to having holiday. Had a couple of queries and staff always pleasant and helpful
Nuria Arocas
Jerseytravel
3 years ago
Wonderful news! This is what we want, happy clients :)
Recenzie produktov
Nuria Arocas
Jerseytravel
3 years ago
Wonderful news! This is what we want, happy clients!
Dátum zakúpenia: 16/09/2023
0
Sprístupniť
MO
Mr S Oneill
3 years ago
Čo povedal/-a Mr S Oneill o spoločnosti Jerseytravel:
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
