Failed to actually deliver the goods I paid for, despite 2 telephone calls complete failure even to call me back with update on delivery. I will now be seeking a full refund since having to go...
Prečítať viac
Fleur
JDP
6 years ago
Hi David, Firstly, I would like to apologise in the delay for your order. I understand one of my colleagues has spoken to you explaining that our courier had misplaced your order and couldn't let us know of an update, despite us chasing them.We got an answer this morning, saying that they found your order and it is going to be delivered this afternoon. After speaking with my colleague we know that you have purchased the item elsewhere now, therefore we have issued a full refund on your order and have asked the couriers not to deliver. We deliver using a variety of transport options, including our own vehicles and courier services. In this instance your order got sent on a third party courier and we will be passing on your comments with the issue to them and our sales team, so we can try to prevent this situation from happening again.I apologise for any inconvenience that this may have caused and hope it doesn't put you off from ordering with us again. If you need anything for your next project, please get in touch as our sales team would be more than happy to assist you with this!Kind RegardsFleur
0
Sprístupniť
JP
John Poole
Overená spoločnosťou Feefo
Romsey
6 years ago
Čo povedal/-a John Poole o spoločnosti JDP:
Very Satisfied, Excellent service.
Delivery on Time, Good product and prices, Very friendly and helpful delivery driver.
Fleur
JDP
6 years ago
Thank you John for the excellent review! Very much appreciated! :D
0
Sprístupniť
MB
Mark Burns
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Mark Burns o spoločnosti JDP:
got what I wanted when I wanted it.thanks JDP
Fleur
JDP
6 years ago
Thank you Mark! If you need us again you know where we are! :D
0
Sprístupniť
JS
James Shrives
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a James Shrives o spoločnosti JDP:
Friendly & efficient service.
Fleur
JDP
6 years ago
Thanks James for the good review! Much appreciated :D
0
Sprístupniť
AC
Andrew Cunning
Overená spoločnosťou Feefo
gloucester
6 years ago
Čo povedal/-a Andrew Cunning o spoločnosti JDP:
great service
Fleur
JDP
6 years ago
Thanks Andrew for the 5-stars!
0
Sprístupniť
JM
Julie Miller
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Julie Miller o spoločnosti JDP:
Super quick and efficient
Fleur
JDP
6 years ago
Those comments Julie are exactly what we want to hear! So thank you :D
0
Sprístupniť
JD
John Dawson
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a John Dawson o spoločnosti JDP:
Prompt efficient service
Prompt efficient service
Fleur
JDP
6 years ago
Thanks John for the review! :D
0
Sprístupniť
BW
Bryan Whiting
Overená spoločnosťou Feefo
Bournemouth
6 years ago
Čo povedal/-a Bryan Whiting o spoločnosti JDP:
Easy to use website. Reliable quick service.
Fleur
JDP
6 years ago
Thanks Bryan for the 5-stars! We aim to provide a speedy service and its great to hear we did just that! :D
0
Sprístupniť
AS
ANTONY SMITH
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a ANTONY SMITH o spoločnosti JDP:
Super quick delivery
Fleur
JDP
6 years ago
Thanks Antony for the review! Much appreciated! :D
0
Sprístupniť
JB
Janie Burgess
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Janie Burgess o spoločnosti JDP:
They did what they said they would do and delivered a good product in a timely manner and the pipe was very affordable in comparison High street retailer who charge proportionately. Good service and...
Prečítať viac
Fleur
JDP
6 years ago
Thanks Janie for the great review! Its great to hear you would use us again! If you need any help in the future feel free to contact us, we would be delighted to help! :D
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
