Straightforward and well-communicated from start to finish. Would recommend,
Diane
JB Furniture
1 year ago
Hi M,
Thanks for your 5 star rated feedback. We're really pleased to hear you're happy with your new glow parasol which we hope you enjoy for many summers to come.
Excellent. Knowledgeable without being intrusive
Great selection to view. Good parking
Diane
JB Furniture
1 year ago
Hi C,
Thanks for your 5 star rated review. We're delighted to hear you're happy with your new Mauritius 2 seat sofa set along with the overall excellent service you received from JB. Enjoy your new garden furniture.
Hi A,
Thanks for taking the time to write a 5 star rated review. We're delighted to hear you're happy with your new Chichester parasol along with the overall excellent service you received from both our sales and deliveries teams. Enjoy your new parasol.
Recenzie produktov
Dátum zakúpenia: 21/07/2025
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Very speedy and item really well packed. Would definitely use again.
Diane
JB Furniture
1 year ago
Hi V,
We appreciate you taking the time to share/give feedback. We're thrilled to hear you're pleased with your new Lichfield parasol which we hope you enjoy for many summers to come.
Hi P,
Thanks for your 5 star rated feedback. We're really pleased to hear our staff were able to find you the perfect cover for your recliner.
Recenzie produktov
Dátum zakúpenia: 21/07/2025
0
Sprístupniť
BG
Brian Green
Overená spoločnosťou Feefo
Ingbirchworth
1 year ago
Čo povedal/-a Brian Green o spoločnosti JB Furniture:
They are a company that sells you things
Diane
JB Furniture
1 year ago
Hi Brian,
Thanks for your feedback. We're sorry to hear you're disappointed with your new Gloucester parasol. Can we ask you check the following which may help with the problems you're having. Please ensure all the parts of the parasol are connected correctly and are in the right place, the plastic base is filled with sufficient sand/water to take the weight of the parasols 3mt canopy. We always recommend any parasol is not left unattended or used in windy conditions. We hope this helps.
BG
Brian Green
1 year ago
Hi Diane
I can confirm that all parts are assembled correctly and the base is full of water, the parasol is not left unattended or used in windy conditions.
The extension arm catches on the bracket it feeds through which has caused scratches on the arm.
Recenzie produktov
Nahrané médiá
Zobraziť všetky médiá (1)
Dátum zakúpenia: 04/07/2025
0
Sprístupniť
AT
Andreas Tatt
Overená spoločnosťou Feefo
Canterbury
1 year ago
Čo povedal/-a Andreas Tatt o spoločnosti JB Furniture:
Excellent. Delivery was quicker than expected and they were incredibly helpful.
Diane
JB Furniture
1 year ago
Hi Andreas,
Thank you so much for your 5 star rated review. We're delighted to hear you're happy with your new glow parasol which we hope you enjoy for many summers to come.
We received great service from JB Furniture, both whilst in the shop and aftercare when part of the sofa was damaged and they got it swapped quickly for us after just a quick phone call. Thanks!
Diane
JB Furniture
1 year ago
Hi Brett,
Thank you so much for your 5 star rated feedback. We're really pleased to hear you're happy with your new Tuscan mini corner set along with overall great service you received from JB. Glad to hear the damaged piece was exchanged quickly, apologies for the inconvenience caused. Enjoy your new garden furniture.
Recenzie produktov
Dátum zakúpenia: 10/05/2025
0
Sprístupniť
JH
Jason Hill
Overená spoločnosťou Feefo
Ossett
1 year ago
Čo povedal/-a Jason Hill o spoločnosti JB Furniture:
Excellent help from initial visit until the day of delivery , in store staff at Ossett were a pleasure to work with and the delivery driver was so helpful and very friendly.
Diane
JB Furniture
1 year ago
Hi Jason,
Thank you for sharing a review of your recent experience. We're delighted to hear you're happy with your new Tuscan mini corner set along with the excellent overall service from both our sales and delivery teams. Your Tuscan furniture looks lovely on your patio. We hope you enjoy your garden furniture for many years to come.
We paid an additional fee for them to put furniture together and really pleased we did. That part was great but we were supposed to receive 6 chairs and they only delivered 4. We had to wait a week...
Prečítať viac
Diane
JB Furniture
1 year ago
Hi G,
Thanks for your feedback. Unfortunately from time to time mistakes do happen, missing two of your chairs from your delivery was down to simple human error, we apologise. Enjoy your new Tetbury dining set.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
