Thank you for your feedback. We're glad that you were happy with the overall service. Best Wishes for a beautiful wedding.
0
Sprístupniť
MH
Mr Suzanne Hilton
Overená spoločnosťou Feefo
Burnley
3 years ago
Čo povedal/-a Mr Suzanne Hilton o spoločnosti InsuraWedding:
Waste of money
Minutes after completing you sent me the certificate with errors on I emailed back to see if we could rectify and it been a week since had no reply
Marketing Assistant
InsuraWedding
3 years ago
Hello,
Thank you for your feedback, we are sorry to hear about your experience. Please accept our apologies for not getting this corrected the first time around and for the inconvenience caused by having to contact us to get this resolved.
Our customer service team has tried to contact you at the phone number on your policy to resolve this, and our representative has left you a voicemail. If you could email us at enquiries@voyagerins.com, with as much information as possible so we can seek to understand what has happened, or you can give us a call 01483 806 680.
Thank you very much.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Met all our needs
Very explanatory website with all options that we needed b
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Really easy and straight forward purchase.
Really easy and straight forward purchase.
0
Sprístupniť
MG
Mr William Gilbert
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Mr William Gilbert o spoločnosti InsuraWedding:
So far so good. Only a problem paying on the website that led me to pay over te phone was a slight bigger. But the staff were friendly, courteous and helpful.
0
Sprístupniť
MC
Miss Kristina Cogswell
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Miss Kristina Cogswell o spoločnosti InsuraWedding:
I, Kristina Cogswell, filled out the form and purchased the insurance and put my partners name (a man) in the 2nd participant section. My email address, my number, my name for contact purposes. Yet...
Prečítať viac
Marketing Assistant
InsuraWedding
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
