Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Lumina Energy

https://www.luminaenergy.co.uk/

VÝNIMOČNÉ

At Lumina Energy our mission is to help your company manage its business energy more effectively and efficiently.

Služby,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 107

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Very persistent salesman, but he did provide the information.

I have given Ian four stars, however I would say that he was very persistent with his calls to the point of pestering. There was one day when I had to ask him to stop calling because I was very...

Prečítať viac

Customer Support

Lumina Energy

1 year ago

Thank you for taking the time to share your feedback. We’re glad to hear that Ian was able to provide you with the information you needed, and we truly value your 4-star rating. We apologise if our persistence felt overwhelming at times—it’s always our goal to be proactive and responsive without causing inconvenience. We appreciate you highlighting this, as it helps us ensure our approach is as considerate as possible while still providing excellent service. Thank you again for your feedback and if you have any questions at any time or require assistance, please don’t hesitate to reach out.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Simon has been brilliant, not pushy. Excellent engagement and follow through.

Broadwater Sports Club Ltd

Overená spoločnosťou Feefo

Godalming

1 year ago

Čo povedal/-a Broadwater Sports Club Ltd o spoločnosti Lumina Energy:

Excellent Service

Sensible & good advice based on market prices available

Customer Support

Lumina Energy

1 year ago

Thank you for your great feedback. We look forward to working with you again in the future.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Customer Support

Lumina Energy

1 year ago

Thank you very much for your review. We look forward to working with you again in the future.

Avenue Shanklin

Overená spoločnosťou Feefo

shanklin

1 year ago

Čo povedal/-a Avenue Shanklin o spoločnosti Lumina Energy:

excellent

excellent as always

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback, we look forward to working with you again in the future.

B H & P Direct Mail Ltd

Overená spoločnosťou Feefo

2 years ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Customer Support

Lumina Energy

2 years ago

Thank you very much for your 5 star review. We look forward to working with you again in the future.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Saved from Utility Warehouse.

Excellent so far. Will be better able to comment when smart meter installed and working and first bill is received.

Customer Support

Lumina Energy

2 years ago

Thank you so much for your feedback. We look forward to working with you.

DJ Hopper T/A Culi Computers

Overená spoločnosťou Feefo

Tunbridge Wells

2 years ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Always helpful

Simon is always really helpful.

Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback and kind words about our Account Manager, Simon. We look forward to working with you again.

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