Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie hollywood mirrors

Dôveryhodný zákazník

3 years ago

Great product and excellent customer service.

Well packaged, despite a small product issue, which was resolved swiftly, it’s was a great quality product. Very happy with the purchase.

Recenzie produktov

Dátum zakúpenia: 16/06/2023

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DG

David Goodman

3 years ago

Čo povedal/-a David Goodman o spoločnosti hollywood mirrors:

Great customer service, great products

Brilliant service - and not for the first time with this company. Fast delivery, excellent mirror and when a replacement bulb was needed they sent one quickly, and free. Not only that, their...

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Recenzie produktov

Dátum zakúpenia: 23/06/2023

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CH

Christine Harris

3 years ago

Čo povedal/-a Christine Harris o spoločnosti hollywood mirrors:

I absolutely love it great size great lights, packages well, speaker good.

Excellent service 👏

Recenzie produktov

Dátum zakúpenia: 23/06/2023

0

Dôveryhodný zákazník

3 years ago

A Star Service, very happy with the quality of the mirror. Thanks 👍🏼

Quality of the product is amazing. Received the next day, packaged very well. Easy to fix to wall. Very impressed

Recenzie produktov

Dátum zakúpenia: 14/06/2023

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LM

Lynn Marsh

3 years ago

Čo povedal/-a Lynn Marsh o spoločnosti hollywood mirrors:

Excellent

Excellent company, orders online for next day delivery. Which arrived on time within the time stated Up to date emails & information of dispatch , delivery. Good service. I would reccomend

Recenzie produktov

Dátum zakúpenia: 18/06/2023

0

Dôveryhodný zákazník

3 years ago

Great product, fast delivery

Super fast delivery, well packaged and the mirror looks beautiful and great quality compared to similar I have seen on the high street. Exactly what my daughter wanted for her new bedroom!

Recenzie produktov

Dátum zakúpenia: 20/06/2023

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NB

Nicola Blair

3 years ago

Čo povedal/-a Nicola Blair o spoločnosti hollywood mirrors:

Ordered mirror on back order on 28th May, dispatched via Yodel on 6th June. Mirror was in transit for a few weeks, mismanaged by yodel and returned to Hollywood mirrors who resent it. Finally arrived...

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Adam Watson

hollywood mirrors

3 years ago

Hello Nicola, thank you for your order. I am truly sorry to hear that the transaction did not work out and caused you stress. Unfortunately, your new build house address is not currently in the Royal Mail database, which Yodel uses to locate addresses, resulting in failed delivery attempts despite my efforts to provide clear directions. I have been diligently following up with Yodel, providing them with daily updates and guidance to get your item delivered to you. However, the repeated movements of the mirror around the warehouse and the delivery process has caused damage to the box, which is not ideal. Regarding the collection, DPD has reported that they arrived to collect the goods, but they are not ready for collection, which is an unusual response. I am committed to resolving this issue as quickly as possible and have already emailed you to discuss a solution.

Recenzie produktov

Adam Watson

hollywood mirrors

3 years ago

Dear Nicola, We appreciate your feedback regarding the condition of your Hollywood Mirror upon delivery. We apologise for any inconvenience caused by the damage due to the multiple unsuccessful delivery attempts made by the Yodel driver. Please accept our sincerest apologies for this issue. The driver could simply not find your address as it was a new build and not traceable on Google Maps, Royal mail or a sat nav. The mirror being moved in and out of the van and around the depot multiple times caused damage. Rest assured; we are fully committed to resolving this matter promptly. I have emailed you to arrange the uplift of the damaged mirror and process your refund as soon as we receive the item. Thank you for bringing this matter to our attention. We strive to provide the best products and services to our customers, and we hope to have the opportunity to make this right for you. Sincerely, Adam Watson Hollywood Mirrors Customer Support

Dátum zakúpenia: 28/05/2023

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TD

Thomas Davidge

3 years ago

Čo povedal/-a Thomas Davidge o spoločnosti hollywood mirrors:

Amazing dressing table mirror quick fast delivery, amazing customer service answered questions promptly. Second one in the household for both daughters now so they can stop fighting for a turn when...

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Recenzie produktov

Dátum zakúpenia: 20/06/2023

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Dôveryhodný zákazník

3 years ago

Fantastic product. Much better than expected. Amazing customer service

I had been tempted by the products for a long time but I was blown away at how good my mirror is. Quality is fantastic and much brighter than I thought. Couldn’t ask for more

Recenzie produktov

Dátum zakúpenia: 06/06/2023

0

JJ

Jill Jones

3 years ago

Čo povedal/-a Jill Jones o spoločnosti hollywood mirrors:

Fabulous

Fabulous service 1 item was not despatched but on calling them item was delivered within three days, many thanks for a A1 service

Dátum zakúpenia: 02/06/2023

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Recenzie na hollywood mirrors

Hepburn Hollywood Style Mirror with Lights - Landscape 60 x 80cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat lighting & love the different settings.

Hepburn Hollywood Style Mirror with Lights - Landscape 60 x 80cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThis is the second mirror we’ve bought from them. Both are excellent quality. This is a company that puts customer satisfaction first.

Hollywood Mirror Light Bulbs Replacements Dimmable LED Bulbs e27Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWe needed one replacement bulb. No problem with this company - provided quickly and free!

Houston Hollywood Mirror with Audio Bluetooth 80 x 60cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSpeakers could do with being bit more base abit tinny.

Penelope Hollywood Mirror Wall Mounted Landscape 60 x 80cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteHigh quality, Mirror, love the lights and different settings. Good size too.

Alicia Hollywood Style Mirror with Lights 80 x 60cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLooks great, have just checked it and now can’t wait it get it up on the wall! The perfect finishing touch.

Audrey Hollywood Mirror in White Gloss 100 x 80cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePoor value for money, arrived damaged. Company not refunding until item returned to them. Company saying uplift has been arranged on 2 occasions but never fulfilled:

Alicia Hollywood Style Mirror with Lights 80 x 60cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat size easy to put together makes a massive difference compared to a normal makeup mirror.

Olsen Hollywood Mirrors with Lights 50 x 39cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFantastic product. Better than I could have expected

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?