Difficult to say which one i'd choose. I had a confusing experience although when I…
Difficult to say which one i'd choose. I had a confusing experience although when I did get to speak to someone they were always very polite. Confusing in that when I called in I couldn't speak to...
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Hiscox Insurance
Hiscox Insurance
14 years ago
I'm sorry to hear that your experience with Hiscox wasn't as you'd have liked it, though I'm pleased to see that you found our agents polite.
I have spoken to the Operations Manager and understand what has happened, which is a combination of a missed internal communication procedure plus a degree of exuberance on our part in attempting you to contact you to correct this.
A member of the team is due to contact you personally to ensure everything is correct and as it should be.
Finally, I'd like to take the opportunity to thank you for choosing Hiscox for your business insurance, and hope that you find things a little less mixed moving forwards.
Annabel Venner
Marketing Director
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
N/A
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
Great site and value for money....
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
Process was smooth and straightforward. Can't fault it.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
the web site was easy to use and the insurance offered was just what I…
the web site was easy to use and the insurance offered was just what I wanted.
It was easy to purchase and my documents were there quickly. A good experience.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
good
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
Very quick and efficient. Good customer experience.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
Nice online form. Used to generate quotes. Went around other sites, who couldn't compare as…
Nice online form. Used to generate quotes. Went around other sites, who couldn't compare as much, and found Hiscox to be my final choice. Prices are cheap. Received calls about my inability to follow...
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0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
Website is clear & concise. Easy to navigate and acheive we set out to do.…
Website is clear & concise. Easy to navigate and acheive we set out to do. Net result, two policies with Hiscox!
No other company I have used offers a product range like Hiscox, nor a site that...
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0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
14 years ago
In short...Hiscox = Muppets.
I phoned to take a policy out having just got home…
In short...Hiscox = Muppets.
I phoned to take a policy out having just got home from work, it was close to five o'clock, so at the end (of what turned out to be wasting my time) collecting all my...
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Hiscox Insurance
Hiscox Insurance
14 years ago
Thank you for considering Hiscox for your business insurance, and for leaving your feedback.
I have read your comments, contacted our Operations team and taken the time to understand the details of your experience. I can understand your frustration, and am disappointed that we have not met your expectations. We genuinely do listen to, and act upon, such feedback, and I hope that we have the opportunity in the future to demonstrate our product and service in a more positive light.
Annabel Venner
Marketing Director
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.