Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Hiscox Insurance Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 3,892

Dôveryhodný zákazník

12 years ago

The experience was overall very good and easy to creaate my policy. I however am…

The experience was overall very good and easy to creaate my policy. I however am still awaiting an email response on the change of one part of my policy which I sent on the first of May.

Dôveryhodný zákazník

12 years ago

no issues

Dôveryhodný zákazník

12 years ago

Good

Dôveryhodný zákazník

12 years ago

The website was very easy to use and I was able to select the exact…

The website was very easy to use and I was able to select the exact cover I needed. The price was competitive and I hope to have a long association with Hiscox.

Dôveryhodný zákazník

12 years ago

I did not take out policy since only option was to set up direct debit -…

I did not take out policy since only option was to set up direct debit - whilst I wished to pay for first year via personal cheque or credit card and then set up direct debit from business account...

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Hiscox Insurance

12 years ago

I am sorry you were disappointed with the experience you received from Hiscox. The only payment options currently available are monthly or annual direct debits. These payment methods allow us to offer continuous policies, which do not require renegotiation each year and a new payment to be set up. The associated reduction in administration costs can be passed on to our policyholders in their premiums. Apologies for any inconvenience caused. Kind regards, James Harding Cert CII Online Marketing Manager Hiscox UK & Ireland

Dôveryhodný zákazník

12 years ago

easy to use process and reasonable fees

Dôveryhodný zákazník

12 years ago

Very straight forward and clear process

Dôveryhodný zákazník

12 years ago

Acquiring insurance on line was easier and more straight forward than speaking to customer service…

Acquiring insurance on line was easier and more straight forward than speaking to customer service personnel who I had originally called. I wanted Hiscox Insurance cover and glad to have secured it...

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Dôveryhodný zákazník

12 years ago

I purchased my insurance online, so I didn't have any contact with the staff at Hiscox.…

I purchased my insurance online, so I didn't have any contact with the staff at Hiscox. I liked the website, and I thought their price was competitive. They weren't the cheapest, but they were far...

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Dôveryhodný zákazník

12 years ago

i have sent an email to change my direct debit and no one has responded

Hiscox Insurance

12 years ago

Many thanks for your feedback, apologies for the delay in responding to your email. We now believe your query has been fully dealt with. If you have any further questions please contact customer.relations@hiscox.com. Kind regards, James Harding Cert CII Online Marketing Manager Hiscox UK & Ireland

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na Hiscox Insurance

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?