Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Headout

Dôveryhodný zákazník

9 years ago

Recommended

Everyone was friendly and approachable

Viraaj

Headout

9 years ago

Hi,

Thank you so much for taking the time to leave a review. It’s a pleasure to serve you. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Recenzie produktov

Dátum zakúpenia: 20/05/2017

0

VU

Valued User

9 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

It was great.

I was looking for the best price for the tickets. Headout made it easy. The tickets were instantly booked and the customer service was also made available to ask any questions. I am satisfied with...

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Recenzie produktov

Dátum zakúpenia: 10/08/2017

0

VU

Valued User

9 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

Prepurchase not worth it

This was not go to the head of the line. We were put in a line with about 50 ithers who had bought this type of ticket, but they fed us into the catacombs alternating with people in line to buy...

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Viraaj

Headout

9 years ago

Hi Dawn,

We sincerely apologise for what happened. We have already raised the issue with the Catacombs management and they have assured us that this shall not happen again. Thanks a lot for your detailed review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best.

Viraaj Arora

Head of Customer Success

Dátum zakúpenia: 24/07/2017

0

VU

Valued User

St Louis

9 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

These tickets will save you hours of waiting.

No complaints. Everything was easy to buy and the tickets were easy to pick up.

Recenzie produktov

Dátum zakúpenia: 22/06/2017

0

VU

Valued User

9 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

A great day our!

It was easy to purchase tickets and collect from the kiosk.

Recenzie produktov

Dátum zakúpenia: 09/07/2017

0

VU

Valued User

9 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

Catocombes my european highlight

The Catacombes was one of the highlights of my Eu trip. Despite the 'skip the line' there was still a queue but it was tolerable and worth it because once you got inside it wasnt too busy. Ie number...

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Recenzie produktov

Dátum zakúpenia: 02/08/2017

0

VU

Valued User

9 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

It was my first time using their service and was surprised how easy it was. Saved me the long wait at the queue for the catacombs in Paris

Dátum zakúpenia: 18/05/2017

0

VU

Valued User

Miami

9 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

Simple, Easy, and Reliable to use!!!

I is very simple to use, very reliable and great service! I will recommend it to everyone to use this service You wont get dissapointed.

Recenzie produktov

Dátum zakúpenia: 02/08/2017

0

Dôveryhodný zákazník

9 years ago

Exactly as described, great experience!

The service was exactly as described: buy tickets, retrieve tickets at an easy location, and skip the entire line! The catacombs themselves were eerie and a great experience, and the audio guides...

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Recenzie produktov

Dátum zakúpenia: 24/08/2017

0

VU

Valued User

Noosa Australia

9 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

We booked skip the line Catacombs tour. The booking process was extremely easy & our printed receipt was all that we needed The line snaked all the way around the block.it was a very hot day. We...

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Swati

Headout

9 years ago

Hi Leith,

We are glad that we could help you save time on your visit to Catacombs. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Dátum zakúpenia: 17/06/2017

0

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Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?