Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Headout

VU

Valued User

Macau China

8 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

Convenient and easy

Convenient to access tickets and the Louvre. Good service and fast.

Recenzie produktov

Dátum zakúpenia: 02/04/2018

0

VU

Valued User

8 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

ok

Dátum zakúpenia: 27/03/2018

0

VU

Valued User

8 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

Cheated me! Did NOT give me seat tickets I paid for! So angry!

They did NOT give us the seats we paid for! We paid for 1G 3G 5G, which were on the aisle center and they gave us terrible seats on the far side, against the wall in 25G 27G 29G. This was a bait and...

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Recenzie produktov

Dátum zakúpenia: 30/03/2018

0

Dôveryhodný zákazník

8 years ago

Cheap but only ok

Slow or sometimes no response

Customer Successs

Headout

8 years ago

Hello! We are very sorry to hear this. Due to high volumes, we tend to take a little longer to tend to everyone's requests. Rest assured, we are staffing rapidly and we hope that we can achieve faster response rates as soon as possible.

Thank you so much for taking the time to leave us a review. We hope to see you soon and give you the hassle free, spectacular experience that you rightfully deserve.

Have a great day!

Dátum zakúpenia: 04/02/2018

0

Dôveryhodný zákazník

8 years ago

I felt like I was misled when purchased tickets stating skip the line but still had to stand in lit for over an hour then be told through your rep it was actually skip the ticket line BUT had to...

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Customer Successs

Headout

8 years ago

Hello!

We sincerely apologize for the delay in getting with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. However, your wait time is more than usual and we shall to bring this to the attention of the management of the Empire State Building, to avoid such inconveniences to our future customers.

Thanks a lot for your review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

We hope to see you again.

Have a great day!

Recenzie produktov

Customer Successs

Headout

8 years ago

Hello!

We sincerely apologize for the delay in getting with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. However, your wait time is more than usual and we shall to bring this to the attention of the management of the Empire State Building, to avoid such inconveniences to our future customers. Thanks a lot for your review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.We hope to see you again.

Have a great day!

Dátum zakúpenia: 25/03/2018

0

VU

Valued User

8 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

1.5 hour wait even after "skip the line" pass bought. Better to buy direct from catacombs website

Dátum zakúpenia: 27/03/2018

0

VU

Valued User

8 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

I literally tried to cancel this 2 minutes after clicking yes. Live chat has been offline. Sent several emails to support and did not get any replies. And now, seeing this feedback request?? Please...

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Recenzie produktov

Dátum zakúpenia: 31/03/2018

0

VU

Valued User

8 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

Better communication could improve customer satisfaction!

I booked my tickets before understanding how I would get the tickets in hand. I was uncomfortable with the pick up at first and tried to call and email for more information but couldn't reach anyone...

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Recenzie produktov

Dátum zakúpenia: 28/03/2018

0

VU

Valued User

New York

8 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

Emailed me to let me know they were arriving shortly with our tickets, also came up with idea of having our picture taken in front of venue. Real nice lady and great service!

Recenzie produktov

Dátum zakúpenia: 07/03/2018

0

VU

Valued User

8 years ago

Čo povedal/-a Valued User o spoločnosti Headout:

Good deal, easy to find our host to get tickets before the show! Highly recommend!

Recenzie produktov

Dátum zakúpenia: 01/03/2018

0

Recenzie na Headout

Dedicated Entrance Tickets to Louvre Museum - Monday - SaturdayĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteQuick and easy and very convenient to the entry with no waiting

WickedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAgain, I paid for specific seats so that my kids could see the show and we could sit behind our friends the tickets that were given to me by the headout guy outside (who seemed very nice. I don’t...Prečítať viac

Dedicated Entrance Tickets to Louvre Museum - Monday - SaturdayĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePlease send me my refund.

School of Rock - Center OrchestraĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFantastic!! I highly recomend this show!

Chicago - Center OrchestraĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFabulous show! Highly recommend .......

School of Rock - Side MezzanineĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLoved the show! Took my 13 year old nephew and he also LOVED it!

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?