Headout communication is poor. The chat/ the phone calls or the emails there is no body to respond. Maybe nobody is listening. I am still waiting for my booking 261225 to legoland dubai refund as...
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Customer Successs
Headout
8 years ago
Hey Kareena!
I'm so sorry this was the case. The high volumes we face have been making it slightly difficult to respond to everyone. No excuses though. This is unacceptable and I cannot apologize enough for the hassle.
We have initiated the refund and depending on your bank, the amount reflect in your account in 2-7 business days.
For our Dubai trip, we booked 4 events through Headout.
1) at the top Burj khalifa and Dubai underwater aquarium and zoo
2) Aquaventure park at Atlantis
3) Abu dhabi city tour with Ferrari world with...
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Recenzie produktov
Dátum zakúpenia: 29/03/2018
0
Sprístupniť
VU
Valued User
8 years ago
Čo povedal/-a Valued User o spoločnosti Headout:
It was absolutely fine with Regards to booking & receiving confirmation was absolutely promptly done , only the issue came while changing the date of visit which unfortunately they couldn’t do it .
We just got back from Dubai, bought most of our admission tickets and day tours on the Headout website at discounted prices. Everything checked out and we had a great time! Truly convenience at...
Prices were good. Tickets were easy to pick up and instructions were clear. However, we bought "skip the line" tickets, and while we were able to skip the 3 hour line, we still had to wait for an...
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.