TERRIBLE; Cannot get tickets through your app; had to print out the bar codes and then the Empire Building Staff could not read the bar codes and only because they staff felt sorry for us; they let...
I admit I made a mistake to book the 11pm instead of 11am booking. When I realized my mistake and phoned no one was able to assist me to change booking or even give me some advise to try earlier as...
The ticket printing machine at Universal Studio Singapore does not work. Thus we have to line up at the Universal Studio guest service to get it sorted and wasted some time
Customer Successs
Headout
8 years ago
Hi there,
We're sorry to hear that.
To be fair, we are not responsible for such unforeseen circumstances that happen at the venue. We aim on delivering you the best prices for experiences you choose. We hope to see you soon though. We shall deliver you the best service from our side.
Regards,
Team Headout
Recenzie produktov
Customer Successs
Headout
8 years ago
Hi there,
We're sorry to hear that.
To be fair, we are not responsible for such unforeseen circumstances that happen at the venue. We aim on delivering you the best prices for experiences you choose. We hope to see you soon though. We shall deliver you the best service from our side.
Regards,
Team Headout
Customer Successs
Headout
8 years ago
However, we have raised a complaint and we shall ensure that no such thing happens again.
We look forward to seeing you again.
Cheerio,
Team Headout
Dátum zakúpenia: 12/03/2018
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Good price if you don’t care where in the section you are seated.
Recenzie produktov
Dátum zakúpenia: 31/03/2018
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
The ticket i purchased had a time stamp for 1pm. No time stamped tickets were accepterd at the venue as the event had been dramatically over sold. When i went to the local strore with my reference...
I am not sure the price is worth the quick entrance.
Recenzie produktov
Dátum zakúpenia: 04/03/2018
0
Sprístupniť
VU
Valued User
8 years ago
Čo povedal/-a Valued User o spoločnosti Headout:
Delivered on the “no wait line” promise. One criticism, though not your fault. My brother-in-law (Dave), sister and I went to the tobacco shop to get our tickets. Dave had surgery on his foot...
Prečítať viac
Customer Successs
Headout
8 years ago
Hey Wayne.
Thanks for taking the time to leave us a review.
Unfortunately there is nothing we can do. However, we are glad to have given you the marvelous experience you were promised.
Convey our regards to your brother in law. We hope he can join us on journeys risk free.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.