Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Hayes & Jarvis Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/hayes-and-jarvis | Feefo

Zobrazujú sa všetky recenzie v počte 4,134

Ms Virginia Boswell

5 years ago

Dátum zakúpenia: 05/03/2020

Čo povedal/-a Ms Virginia Boswell o spoločnosti Hayes & Jarvis:

Despite being sold our holiday resort as adults only, it became quickly apparent that Secrets Royal beach Punta Cana shares its grounds and facilities with another resort that does accept children,...

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Toni

Hayes & Jarvis

5 years ago

Hello, Thank you for your feedback regarding your recent stay with us at the Secrets Royal Beach Punta Cana.AsSecrets is an adults-only property,I can understand your disappointment over the presence of children from the sister resort who are able to use this hotel's facilities, and I do hope that this wasn't too disrupting. I have forwarded your comments on to our product department so as they can review the information we provide. I was also sorry to hear that there were some communication issues with the staff, and this matter too has been passed on to our product team for their further consideration. In spite of these matters, Iwas pleased to hear that your time in the Dominican Republic was overall enjoyable and I do hope that you will consider booking further holidays with Hayes & Jarvis. Kind regards, Alice Hayes & Jarvis

Mr Michael McNulty

5 years ago

Dátum zakúpenia: 05/03/2020

Čo povedal/-a Mr Michael McNulty o spoločnosti Hayes & Jarvis:

Dream holiday

The holiday was everything we could have hoped for. A bit of a glitch at Colombo airport when the driver had the wrong name but that was quickly resolved.

Dôveryhodný zákazník

5 years ago

Dátum zakúpenia: 10/03/2020

Excellent Golden Triangle Trip spoilt by transfers and hotel check in at Goa Due to no show of driver and hotel claiming we hadn’t paid.

Mr Douglas Coats

5 years ago

Dátum zakúpenia: 10/03/2020

Čo povedal/-a Mr Douglas Coats o spoločnosti Hayes & Jarvis:

very good service very pleased with their recomendation

absolutely brilliant we told them what we wanted they listened and delivered what they chose for us suited us

Mr Stephen Phillips

Essex

5 years ago

Dátum zakúpenia: 10/03/2020

Čo povedal/-a Mr Stephen Phillips o spoločnosti Hayes & Jarvis:

Booked them on reputation and they came up trumps.

Superb service and experience

Mr Christopher Evans

5 years ago

Dátum zakúpenia: 04/03/2020

Čo povedal/-a Mr Christopher Evans o spoločnosti Hayes & Jarvis:

Well organized,went without a hitch.

Everything went completely as planned, fantastic holiday.

Herts

5 years ago

Dátum zakúpenia: 06/02/2020

Čo povedal/-a G o spoločnosti Hayes & Jarvis:

Excellent informative service, really helpful

Becky gave an enormous amount of valuable information about the safari we were thinking of booking which really brought it to life so we could fully understand the trip we were about to book. She was...

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Dôveryhodný zákazník

5 years ago

Dátum zakúpenia: 09/03/2020

All travellers should be allowed to cancel if they want to

We hopefully had a lucky escape - tried to cancel holiday before we went due to virus !!! The day after we left the island it was closed - and people are now advised by the government not to travel...

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Toni

Hayes & Jarvis

5 years ago

Hello, We are sorry to read your comments. Unfortunately, at the time when you expressed your wishes to cancel your holiday, there were no restrictionson travel to theisland of Vilamendhoo, and normal terms and conditions would have applied had you decided to cancel. We can understand thatyou would have been reluctant to travel at present; however, as the situation is changing constantly, we are only able to act based on the currentadvice of the FCO. I do hope that you were able to enjoy your holiday in the Maldives. Kind regards, Alice Hayes & Jarvis

MR BARRY LEE

5 years ago

Dátum zakúpenia: 09/03/2020

Čo povedal/-a MR BARRY LEE o spoločnosti Hayes & Jarvis:

If you want a company who delivers quality and exceeds look no further

As always brilliant service from start to finish. From the first call not being really sure about where to go so just tell them your budget how long you want to go and you can rely on them to come up...

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Mrs Jacqueline Glendinning

5 years ago

Dátum zakúpenia: 09/03/2020

Čo povedal/-a Mrs Jacqueline Glendinning o spoločnosti Hayes & Jarvis:

Excellent service

Jenna was excellent in advising a perfect holiday for my husband and I. She was friendly and professional and I will certainly use Hayes and Jarvis for our next long haul holiday.

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O spoločnosti Hayes & Jarvis

We have been creating specialist holiday itineraries for more than 60 years. Specialising in luxury breaks, we offer fully flexible and great value holidays paired with unrivalled expert knowledge and excellent customer service. You can choose from over 55 handpicked destinations, a wide range of UK departure airports, an extensive choice of airlines, flexible durations and the ability to build your own personalised itinerary, whether it is to one destination or many.

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07932744053

2 west avenue, WEST AVENUE, Crawley, West Sussex, RH101SJ, United Kingdom

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