Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions.
ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.
Dátum zakúpenia: 30/01/2020
34
Sprístupniť
Dôveryhodný zákazník
6 years ago
Very pleased you have been able to move our trip to 2021.
Can we have the same cabin number please?
Dátum zakúpenia: 19/05/2019
5
Sprístupniť
Dôveryhodný zákazník
6 years ago
Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.
Dátum zakúpenia: 15/01/2020
7
Sprístupniť
MA
Mr A Addison
6 years ago
Čo povedal/-a Mr A Addison o spoločnosti Great Rail Journeys:
Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...
Prečítať viac
Dátum zakúpenia: 07/02/2020
6
Sprístupniť
CH
Carrie Hill
Bath
6 years ago
Čo povedal/-a Carrie Hill o spoločnosti Great Rail Journeys:
The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .
Dátum zakúpenia: 07/08/2019
4
Sprístupniť
Dôveryhodný zákazník
6 years ago
Booking done well.
Dátum zakúpenia: 10/02/2020
6
Sprístupniť
MR
Mr A Ritchie
Milton Keynes
6 years ago
Čo povedal/-a Mr A Ritchie o spoločnosti Great Rail Journeys:
Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...
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Dátum zakúpenia: 15/01/2020
9
Sprístupniť
MB
Mr D Brewer
6 years ago
Čo povedal/-a Mr D Brewer o spoločnosti Great Rail Journeys:
Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered.
They say their own insurance policy sold by and...
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
