Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Gray Line Iceland

Zobrazujú sa všetky recenzie v počte 13,015

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Excellent transportservice

Arriving was a bit confusing as no one on the bus knew they had to transfer busses from the airport to get to their drop off point. It was an easy enough transfer but miss communicated on the website...

Prečítať viac

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We understand your point about the communication on our website and we'll use this to improve our service. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recenzie produktov

Dátum zakúpenia: 12/11/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Fantastic service!

Good communication with emails

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Dátum zakúpenia: 18/11/2023

Ilnur Ibragimov

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Ilnur Ibragimov o spoločnosti Gray Line Iceland:

Rolig och intressant resa

Andrei

Gray Line Iceland

2 years ago

Hello Ilnur, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Recenzie produktov

Dátum zakúpenia: 18/11/2023

Robert Yatsuk

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Robert Yatsuk o spoločnosti Gray Line Iceland:

Good buses, on time and friendly staff.

Andrei

Gray Line Iceland

2 years ago

Hello Robert, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Recenzie produktov

Dátum zakúpenia: 13/11/2023

Carol Baker

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Carol Baker o spoločnosti Gray Line Iceland:

Reliable

On time friendly

Andrei

Gray Line Iceland

2 years ago

Hello Carol, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Recenzie produktov

Dátum zakúpenia: 12/11/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Fantastic service from all at grayline

All easy to book , any mistakes where fixed quickly thankyou

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Recenzie produktov

Dátum zakúpenia: 16/11/2023

Hannah Perrin

Overená spoločnosťou Feefo

Liverpool

2 years ago

Čo povedal/-a Hannah Perrin o spoločnosti Gray Line Iceland:

Good tour, shame about the tour guide

Overall the trip was fine, we took the northern lights tour which was exactly what we expected. However, the tour guide was extremely quiet, provided very little information on the northern lights...

Prečítať viac

Andrei

Gray Line Iceland

2 years ago

Dear Hannah, Thank you for your rating. We're sorry to hear that you didn't have quite a positive experience with our staff. We take pride in providing friendly and helpful service to our customers and apologize for falling short in this area. We'll review our customer service training and take steps to ensure that our staff members are courteous and attentive to our customers' needs. Your feedback is extremely valuable to us and will assist us in improving our services. Best regards, Gray Line

Recenzie produktov

Dátum zakúpenia: 16/11/2023

Linda Bowen

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Linda Bowen o spoločnosti Gray Line Iceland:

We missed the 3:15 bus by 10 mins so we were moved to the next bus (4:15). Imagine my frustration when this bus didn’t leave till 4:45. During this time many Flybus had been and gone. I will use...

Prečítať viac

Andrei

Gray Line Iceland

2 years ago

Hello Linda, Thank you for taking the time to share your review with us. Customer service is vital to our operations and we are most grateful for the effort you have made to share your observations. Your satisfaction is crucial to us. We appreciate your feedback and will use this to improve our service. We do hope we will have the joy of seeing you again here in Iceland. Sincerely, Gray Line

Recenzie produktov

Dátum zakúpenia: 16/11/2023

Christina Martucci

Overená spoločnosťou Feefo

NYC

2 years ago

Čo povedal/-a Christina Martucci o spoločnosti Gray Line Iceland:

Easy and great!

The booking process was very simple and straightforward, and the information provided was very detailed.

Andrei

Gray Line Iceland

2 years ago

Hello Christina, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We are happy to be of service! We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recenzie produktov

Dátum zakúpenia: 13/11/2023

Scott Hughes

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Scott Hughes o spoločnosti Gray Line Iceland:

Great and easy airport transfer

Great and easy booking service. Everyone we spoke to at grayline has been really nice and helpful with no issues booking us onto earlier bus when the flight was early.

Andrei

Gray Line Iceland

2 years ago

Hello Scott, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We are happy to be of service! We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recenzie produktov

Dátum zakúpenia: 13/11/2023

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Gray Line Iceland

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFair price to pay for transport to/from my location.

The Golden Circle ClassicĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteEnkelt och smidigt köp innan resa

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood service, friendly staff.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteOn time and reliable friendly

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteQuick and easy service from all at grayline

Northern Lights MysteryĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAs per the customer review

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSee previous comment. Thanks

The Golden Circle ClassicĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAgain. super easy to do this on their website.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteReally friendly and nice nothing was a issue and everything was clearly explained.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?