Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Gray Line Iceland

Zobrazujú sa všetky recenzie v počte 13,015

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Use Grayline while in Iceland

On time great people to use

Dátum zakúpenia: 17/06/2023

Gary Grigg

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Gary Grigg o spoločnosti Gray Line Iceland:

Best

Great service from their staff

Dátum zakúpenia: 12/06/2023

Deborah Gallagher

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Deborah Gallagher o spoločnosti Gray Line Iceland:

Prompt & we'll organised

Well organised trip. Pick up from hotel. Prompt service. Good stop destinations

Dátum zakúpenia: 11/06/2023

Radoslaw Rejman

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Radoslaw Rejman o spoločnosti Gray Line Iceland:

Misleading reservation form UX, declined refund for missed bus

The reservation form UX is misleading and led me to a wrong bus terminal.. Finally missed the bus and had to take a ride with another company. Refund claim was subsequently declined by Gray Line.

Andrei

Gray Line Iceland

3 years ago

Thank you Radoslaw for taking the time in writing us about your experience. As we have explained in the email we sent you, the location of our Terminal is mentioned on the webpage you booked the ticket from as well in the confirmation email you received when booking was confirmed and also in the voucher. We make sure that our customers have all the information needed in order to locate the terminal ( Reykjavik Terminal - Skógarhlíð 10 same location as Bus Hostel) before and after booking is completed. We regret to see that you went to a different terminal but as seats were reserved according to the booking made we cannot refund you for this purchase.

Recenzie produktov

Dátum zakúpenia: 16/06/2023

Michael Lumsden

Overená spoločnosťou Feefo

Enschede

3 years ago

Čo povedal/-a Michael Lumsden o spoločnosti Gray Line Iceland:

Both the guide and driver were excellent.

Much cheaper than the excursion from the cruise ship

Recenzie produktov

Dátum zakúpenia: 09/06/2023

Chandra Vaidyanath

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Chandra Vaidyanath o spoločnosti Gray Line Iceland:

The guide Elle was very rude, Very impolite,I wish I had more space to type

The guide Elle was very rude, Very impolite,I wish I had more space to type.

Andrei

Gray Line Iceland

3 years ago

Hello Chandra! Thank you for taking the time to write us about your experience. We are deeply sorry to hear about this and we would like to hear more, therefore we invite you to write us at iceland@grayline.is with your booking reference number and more details about this case. We appreciate your support!

Recenzie produktov

Dátum zakúpenia: 15/06/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Michael was an excellent tour guide, very knowledgeable and friendly…

Yes, I would certainly buy from them again. We almost always buy a tour from Gray Line no matter where we travel in the world.

Recenzie produktov

Dátum zakúpenia: 14/06/2023

John Hamilton

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a John Hamilton o spoločnosti Gray Line Iceland:

Use Grayline while in Iceland

On time very helpful and friendly driver

Recenzie produktov

Dátum zakúpenia: 08/06/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

The bus was on time and comfortable

Recenzie produktov

Dátum zakúpenia: 11/06/2023

Uladzimir Karatkevich

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Uladzimir Karatkevich o spoločnosti Gray Line Iceland:

Very agradable website. Great solution to choose drop-off point. Comfortable bus, friendful driver. In addition, I changed pick-up point for city- airport transfer. It was possible only some hours...

Prečítať viac

Recenzie produktov

Dátum zakúpenia: 09/06/2023

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Gray Line Iceland

The Golden Circle ClassicĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe guide was informative, but not heavy. He was witty without being crass. The sites we visited well worth seeing.!

The Golden Circle ClassicĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe places are way too crowded and the guide is least interested in explaining things to you. Busy on her phone trying to chat with her family.

The Golden Circle ClassicĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood balance of different sites to visit with lots of good information to help a traveller understand the country’s highlights

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePickup was on time. Bus driver was helpful and friendly

The Sky Lagoon is breathtaking a geothermal spa in Reykjavik capital area. Relax and unwind in the great outdoors and experience the 7-step ritual forĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe sky lagoon was beautiful and much better than I had imagined.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteComfortable bus and friend ful driver. Understandable bus change on the Bus Terminal.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?